Does the Resort offer wheelchair-accessible rooms?
Yes, we do have handicap-accessible rooms. Features include support railings in the bathrooms next to the shower or tub, removable shower handles, open bathroom (toilet not separated by a watercloset) and lowered rods in each closet. Please contact the Resort directly to make special arrangements.
Do you allow pets?
Yes, we allow pets 15 pounds or under. We do not charge a pet fee. For information about bringing dogs into Hawaii please visit the Maui Humane Society website.
What should I know about ocean awareness and safety on Lanai?
Always approach the ocean with a respect for its power. No lifeguards are on duty at the pool or beach. Our beach and pool staff can provide advice regarding ocean conditions. Please ask them about daily conditions. Observe the ocean conditions before entering the water. Waves arrive in “sets” and the ocean can appear calm between sets. If waves are breaking near the shore area, be aware that they break in shallow water. This “shorebreak” can cause a person to strike the sand or rocks and can result in serious injury. Do not turn your back to the ocean. Strong currents will form in the ocean as a result of wave activity, usually travelling out to sea (rip currents) or parallel to the shore (long shore currents). If caught in a current, do not attempt to swim against it. Remain calm and “go with the flow” by swimming parallel or diagonally toward shore.
Swimming and snorkeling in the ocean can be physically demanding activities. If you are not a strong open water swimmer or experienced snorkeler, please take the time to assess your own level of fitness before entering the ocean. Familiarize yourself with the equipment and make sure you are comfortable breathing with the mask and snorkel before entering the water. Beach and pool staff can assist you with proper use of the equipment.
For your safety, use the buddy system at all times. Make sure you and your buddy are responsible for one another, especially when entering and exiting the ocean. Supervise young children at all times. A moment of inattention can result in serious consequences. Beware of jellyfish and man-o-war. If stung, seek immediate medical care.
How can I plan a special event?
Host your social occasions and celebrations on a secluded island, whether an intimate birthday gathering or a grand wedding. Our main ballroom can accommodate a sit-down dinner for up to 350 guests, while our more intimate meeting rooms are the ideal spaces for conferences of up to 20 guests. Private dinners can also be hosted at one of our on-site restaurants. Please contact the Lanai Ambassador Desk with all your event-planning questions.
What are my travel options from the airport to the property?
What teen- and kid-friendly activities does the Resort offer?
Our complimentary Kids For All Seasons program is ideal for kids ages 5 to 12. We offer scavenger hunts down by our tide pools, board games, movies and complimentary beach toys. We welcome children with special robes and slippers, a stuffed plush animal and an amenity upon arrival. Kids enjoy spending time with the Resort Aviarist and meeting our rescue birds, learning Hawaiian culture with our daily Hookipa program or watching the torch lighting in the evenings. Keiki (children's) massages are available poolside for those 12 and under. There are a wide range of activities available for families from pony and horseback rides, UTV tours, snorkelling, junior golf, tennis and more.
What activities or experiences do you offer for couples?
Lanai is a perfect couple's getaway destination. Our adult's only Retreat area features a private pool and whirlpool while Sanctuaries are available to rent for complete privacy poolside. Dining under the Stars is a five-course meal perfect for couples, which can be accompanied by wine pairings. We can also arrange a number of romantic activities from a private sunset snorkel sail, custom sunset horseback ride or couples' massage treatments.
Do you have a pool(s) at the Resort?
Yes, the Resort has a lagoon-style free-form pool as well as the Adult Retreat, both featuring whirlpools and luxurious sanctuaries. Our pools are open 24 hours a day with attendant service from 8:00 am until 7:00 pm. Pool attendants regularly offer ice water, chilled towels and other amenities.
What attractions are nearby? What is the best way to get there from the Hotel?
Guests can choose their own adventure, from hiking and horseback riding in the green upcountry lands or off-roading across red dirt roads, colored from volcanic rock. Try to keep your eye on the ball when ocean views are on every hole of the Jack Nicklaus Signature Manele Golf Course. Snorkel in a marine sanctuary teeming with colourful fish, enjoy whale-watching tours or scuba dive. Immerse yourself in Hawaiian culture through activities with our kupuna (elders), visit storied places or simply relax on a deserted beach accessible only by a 4x4 vehicle. Rent a 4x4 vehicle from the Four Seasons Resort Lanai Rental Fleet to explore our 90,000-acre island destination. Learn more about things to do in Lanai.
Do you have a fitness centre? If so, what kind of equipment does it have? What are the hours?
Yes, our 24-hour Fitness Centre features state-of-the-art Matrix training equipment, positioned to offer spectacular ocean views. All cardio machines include video screens. Our fitness and yoga instructors offer a variety of complimentary indoor and outdoor classes, including yoga, Pilates, spin, meditation, healthy lifestyle lectures and cardio-inspired workouts. Private fitness classes are available for groups, as well as private personal training sessions, fitness assessments and meditation.