Lead with Care

Grounded in the principles of care, trust and service, all Four Seasons properties globally implement the company’s enhanced health and safety program, Lead With Care. To inform this ongoing implementation, Four Seasons entered into a consulting agreement with Johns Hopkins Medicine International, the global division of health care and research leader Johns Hopkins Medicine.

We have established a dedicated COVID-19 Advisory Board, bringing together Four Seasons leadership and top experts to inform Lead With Care. The Advisory Board reviews and evolves current procedures and remains in close communication with General Managers, property Hygiene Officers and broader hotel teams. For property specific information, please visit our Welcome Back website or see hotel status below.

  • Enhanced Ventilation and Cleanliness

    • Enhanced ventilation in both guest rooms and public areas
    • Rooms disinfected with EPA approved products
    • Increased cleaning of public areas, extra attention to high-touch surfaces

    Enhanced Ventilation and Cleanliness

    • Enhanced ventilation in both guest rooms and public areas
    • Rooms disinfected with EPA approved products
    • Increased cleaning of public areas, extra attention to high-touch surfaces
  • Heightened Guest Safety and Comfort

    • Masks, sanitizer and other health and safety items readily available to guests
    • Embedded physical distancing measures where appropriate
    • Contactless options available for services via Four Seasons App
    • Adherence to local guest mask usage policies
    • Employees will be masked based on local requirements and/or personal choice.

    Heightened Guest Safety and Comfort

    • Masks, sanitizer and other health and safety items readily available to guests
    • Embedded physical distancing measures where appropriate
    • Contactless options available for services via Four Seasons App
    • Adherence to local guest mask usage policies
    • Employees will be masked based on local requirements and/or personal choice.
  • Empowered Employees

    • All employees undergoing regular training, grounded in trust and care
    • Training focuses on empowering employees to deliver program with confidence
    • Hygiene Officer appointed at all Four Seasons properties globally

    Empowered Employees

    • All employees undergoing regular training, grounded in trust and care
    • Training focuses on empowering employees to deliver program with confidence
    • Hygiene Officer appointed at all Four Seasons properties globally
  • Screening and Vaccine Verification

    • Symptom screening of guests and employees
    • Adherence to local requirements for testing or vaccine verification

    Screening and Vaccine Verification

    • Symptom screening of guests and employees
    • Adherence to local requirements for testing or vaccine verification
  • Access to COVID-19 Testing

    • Whether as a departure requirement or simply for peace of mind, all Four Seasons properties globally can facilitate access to COVID-19 testing for guests.
    • For further testing details, as well as pricing information, please contact the respective hotel directly.

    Access to COVID-19 Testing

    • Whether as a departure requirement or simply for peace of mind, all Four Seasons properties globally can facilitate access to COVID-19 testing for guests.
    • For further testing details, as well as pricing information, please contact the respective hotel directly.
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  • Enhanced Ventilation and Cleanliness

    • Enhanced ventilation in both guest rooms and public areas
    • Rooms disinfected with EPA approved products
    • Increased cleaning of public areas, extra attention to high-touch surfaces
  • Heightened Guest Safety and Comfort

    • Masks, sanitizer and other health and safety items readily available to guests
    • Embedded physical distancing measures where appropriate
    • Contactless options available for services via Four Seasons App
    • Adherence to local guest mask usage policies
    • Employees will be masked based on local requirements and/or personal choice.
  • Empowered Employees

    • All employees undergoing regular training, grounded in trust and care
    • Training focuses on empowering employees to deliver program with confidence
    • Hygiene Officer appointed at all Four Seasons properties globally
  • Screening and Vaccine Verification

    • Symptom screening of guests and employees
    • Adherence to local requirements for testing or vaccine verification
  • Access to COVID-19 Testing

    • Whether as a departure requirement or simply for peace of mind, all Four Seasons properties globally can facilitate access to COVID-19 testing for guests.
    • For further testing details, as well as pricing information, please contact the respective hotel directly.
1 / 5

Find Hotel Status

Find the latest information about property status and current facility availability, including any temporary changes to property offerings

Travel Advisories

Learn more about travel advisories, entry requirements, quarantine measures and health and safety policies using the interactive tool below. This tool can also be used to search for destinations that are open for travel based on your departure city.

IMPORTANT Powered by Smartvel

The information published or made available above is intended to help our guests and prospective guests in preparation for upcoming trips and is provided for information purposes only. By using this information, you acknowledge and agree to these terms and disclaimers.

The information set forth above and contained within this page is provided by Smartvel, a company that gathers and provides travel restriction information by compiling public and private sources. You may not store, review or record this information without the express consent of Smartvel and such information may not be copied, republished, or used for any purpose other than individual travel planning. Likewise, “Timatic®” owned by IATA is one of the sources of this information, and Smartvel has the rights to use this information for this website (all rights reserved and subject to its terms and conditions available at http://www.timaticweb2.com/userterms). Given the changing nature of this information and government restrictions, no guarantee or assurance is provided that this information is accurate or up-to-date at all times.
 

None of Four Seasons Hotels Limited, Smartvel or their respective affiliates, directors, officers, employees or agents makes any representations or warranties of whatever nature in respect of this information nor accepts any responsibility or liability for any use of, and/or reliance on, this information, including but not limited to with respect to the accuracy or completeness of any information, facts and/or opinions contained therein, any errors or omissions in the information, accuracy of translations, outdated or incorrect information, or any changes to information that occurs any time prior to your travel or departure. We advise you (our guests) to inquire directly with the corresponding national immigration and customs and border control authorities regarding the regulations applicable to your particular circumstances. You are (and each guest is) responsible for verification of the information provided and ensuring that it complies with the requirements of the intended destination. Please also refer to Smartvel's general conditions at https://www.smartvel.com/terms-and-conditions/.
 

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