Our Resort is now open and welcoming guests, and we have launched an enhanced global health and safety program, Lead With Care.
Upon arrival, there will be a screening procedure that may include temperature checking and questions regarding health and recent travel. Employees will be wearing masks and all guests (age 10 and above) will be required to wear a mask or face covering when in public indoor spaces and when receiving in-room service. Masks are strongly recommended for children age 2-9 years old. In some jurisdictions, additional or more stringent regulations on mask usage are mandated and must therefore apply. In accordance with local health authorities, some restaurant and facility services and hours may also be modified.
Please ensure that you are up to date on the latest government regulations when travelling.
Whether as a departure requirement or simply for peace of mind, access to on-property COVID-19 testing is available during your stay. Testing is provided by a third party, one of our on-property doctors. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Concierge Desk.
All Lead With Care preventative measures, including Four Seasons Global Guest Mask Policy, remain in place without exception even if a guest can show proof of a recent negative test or complete vaccination.
Property Status
Open
Reservations
Accepting Reservations From July 01, 2020
- Private Retreats
- Open Access Type: Freestanding With Private Entrance
- Housekeeping
- Standard - Twice Daily
- Airport Transportation
- Available
- Local Shuttle / Car Service
- Available
- Parking
- Self Parking & Valet
- Screening Procedure
- Temperature Check And Screening Questions Every 24 Hours
- Policy On Mask Or Face Coverings
- Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old Must Be Worn When In Public Indoor Spaces And When Present For In-Room Services
Open Dining Options: 6
- Regulated Maximum Party Size
- 50
ARAMARA
- Open
- Dinner
- Full Menu
BAHÍA BY RICHARD SANDOVAL
- Open
- Dinner
- Full Menu
DOS CATRINAS
- Open
- Breakfast
- Full Menu - No Buffet
- Lunch
- Full Menu
- Dinner
- Full Menu
TAIL OF THE WHALE
- Open
- Takeaway Available
- Yes
- Breakfast
- Full Menu
- Lunch
- Full Menu
TAMAI POOL BAR
- Open
- Lunch
- Full Menu
THE SHACK
- Open
CORA LOUNGE
- Temporarily Closed
- Anticipated Reopening February 28, 2021
NUNA POOL BAR
- Temporarily Closed
- Anticipated Reopening July 01, 2021
In-Room Dining
- In-Room Dining & Available At Your Door Service
- Pool Facilities & Services
- Open
- Beach Facilities & Services
- Open
- Spa
- Open - Treatments & Facilities Suspended Services: Nail Services Med Spa
- Salon
- Open - By Appointment Only Anticipated Reopening July 01, 2020
- Retail
- Open
- Fitness Centre
- Open - All Facilities & Scheduled Classes
- Golf
- Open
- Tennis
- Open
- Water Sports
- Open
- Scuba Diving
- Open
- Activity-based Amenities (Cooking classes, Excursions etc.)
- Select Programming
- Gardens
- Open
- Cultural Centre
- Open
- Kids Club
- Open With Revised Programming / Hours Anticipated Reopening June 01, 2021
- Teens Club
- Temporarily Closed Anticipated Reopening June 01, 2021
- Babysitting Services
- Available
- Group Bookings
- Available For Group Bookings Accepting Group Reservations From July 01, 2020
- Regulated Maximum Gathering Size
- 50
- Anticipated Date Of Regulated Gathering Size Increasing
- November 16, 2020
- Screening Procedure
- Temperature Check And Screening Questions Every 24 Hours
- Policy On Mask Or Face Coverings
- Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old Must Be Worn When In Public Indoor Spaces And When Present For In-Room Services
- Suspended Activities & Services
- Dancing Self Service Buffet Off-site Catering
- Meeting & Event Set-Ups
- Physically Distanced Managed Flow Virtual Meeting Capabilities
The information displayed on this page reflects the current situation at last update and continues to evolve. Some of our services and facilities may be modified due to social distancing guidelines and health and safety procedures. For the latest property information and anticipated facility availability during future stays, please contact the hotel or resort directly. Although this new Four Seasons experience might look different, we will continue to deliver the same intuitive and personalized service for which we are known.