Our Resort is open and welcoming guests, and we have implemented an enhanced health and safety program, Lead With Care. As we continue to respond to the COVID-19 pandemic, Four Seasons remains focused on protecting the health and wellbeing of employees, guests, patrons and residents.

All Four Seasons employees will be masked indoors, and we encourage travellers to connect with our Hotel team to receive the latest information on local mask usage policies as well as other government regulations before travelling, as these local requirements continue to evolve.

Whether as a departure requirement or simply for peace of mind, access to COVID-19 testing is available during your stay. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Concierge Desk.

General Health & Safety

Policy On Mask Or Face Coverings
Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old
Policy On Mask Or Face Coverings
Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old
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Screening Procedure
Temperature Check And Screening Questions Every 24 Hours
Screening Procedure
Temperature Check And Screening Questions Every 24 Hours
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Testing Availability

Whether as a departure requirement or simply for peace of mind, access to on-property COVID-19 testing is available during your stay. Testing is provided by a third party, one of our on-property doctors. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Concierge Desk.

Testing Availability

Whether as a departure requirement or simply for peace of mind, access to on-property COVID-19 testing is available during your stay. Testing is provided by a third party, one of our on-property doctors. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Concierge Desk.

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Find Available Services

Open Dining Options
8
Dos Catrinas
Dining
Open
Breakfast
Full Menu - No Buffet
Lunch
Full Menu
Dinner
Full Menu
Aramara
Dining
Open
Dinner
Full Menu
In-Room Dining
Yes
Tail of the Whale Clubhouse
Dining
Open
Breakfast
Full Menu
Lunch
Full Menu
Take Away
Yes
Tamai
Dining
Open
Lunch
Full Menu
The Shack
Dining
Open
Nuna Pool Bar
Dining
Open
Cora Lounge
Dining
Open
In Room Dining
In-Room Dining
In-Room Dining & Available At Your Door Service
Pool Facilities & Services
Open
Beach Facilities & Services
Open
Spa
Open - Treatments & Facilities suspended services: Facials Hydrotherapy Nail Services
Salon
Open - By Appointment Only - reopening July 01, 2020
Retail
Open
Fitness Centre
Open - All Facilities & Scheduled Classes
Golf
Open
Tennis
Open
Water Sports
Open
Scuba Diving
Open
Activity-based Amenities (Cooking classes, Excursions etc.)
Full Programming
Gardens
Open
Cultural Centre
Open
Kids
May have changes
Kids Club
Open
Teens Club
Temporarily Closed - reopening April 01, 2022
Babysitting Services
Available
Group Bookings
Available For Group Bookings Accepting Group Reservations From July 01, 2020
Policy On Mask Or Face Coverings
Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old Must Be Worn When In Public Indoor Spaces And When Present For In-Room Services
Regulated Maximum Gathering Size
50
Anticipated Date Of Regulated Gathering Size Increasing
November 01, 2021
Suspended Activities & Services
Dancing Self Service Buffet Off-site Catering
Meeting & Event Set-Ups
Physically Distanced Managed Flow Virtual Meeting Capabilities

General Hotel

Housekeeping
Standard - Twice Daily
Airport Transportation
Available
Local Shuttle / Car Service
Available
Parking
Self Parking & Valet
Private Retreats
Open

The information displayed on this page reflects the current situation at last update and continues to evolve. Some of our services and facilities may be modified due to social distancing guidelines and health and safety procedures. For the latest property information and anticipated facility availability during future stays, please contact the hotel or resort directly. Although this new Four Seasons experience might look different, we will continue to deliver the same intuitive and personalized service for which we are known.

Please contact the property directly for full details 52 (329) 291-6000

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