Our work contributes to the following United Nations Sustainable Development Goals:
OUR PLANET FOCUS AREAS
In the development and operation of Four Seasons properties, we aim to minimize the environmental footprint of initial construction, integrate well-being and maximize the efficiency of our operations over time. All Four Seasons design and construction projects are required to have sustainability consultants on staff, focused on integrating sustainability into our facilities, building systems and landscape designs.
Our managed properties around the world use a range of strategies to enhance overall building performance, from capturing water runoff for irrigation use to recovering waste heat so as to reduce the energy needed for hot water.
We seek to protect and regenerate the planet by minimizing our footprint. As we procure low-impact products, increase our operational efficiency and recycle resources ranging from cotton to food waste, we’re working to use less while creating even more meaningful experiences for our guests.
We are committed to using our purchasing power to reduce waste, support responsible businesses and social enterprises, and promote sustainable food harvesting and production.
We operate in extraordinarily diverse landscapes and climates and welcome guests to the world’s most exhilarating cities and to pristine retreats nestled into rainforests. Wherever we have a presence, we seek to protect and nurture local habitats and ecosystems, helping to strengthen the natural features and ecological relationships that make each place unique.
Our ESG program in action
- Naviva®, a Four Seasons Resort, Punta Mita, México
ONE WITH NATURENature was treated as a partner in the design of Naviva, our first tented resort in North America. This lush refuge is located on a private peninsula on Mexico’s Pacific coast. Featuring 15 luxury tents surrounded by 48 forested acres (19.4 hectares), Naviva is defined by biophilic design practices – those that use natural features as a prevailing influence and inspiration. The project reflects all 14 patterns of biophilic design, which emphasize the relationships between nature, human biology and the design of the built environment.
- Four Seasons Resort Marrakech
CONSERVING WATERNestled between the city’s ancient medina and vibrant neighbourhoods, Four Seasons Resort Marrakech features a unique layout with guest rooms and amenities spread across nine separate buildings. As part of its commitment to sustainability, the resort recently upgraded its hot water system to harness the power of solar energy. Each building now has on-site boilers powered by a hybrid solar and electric system. This innovative design not only uses solar energy but also recovers waste heat from air conditioning units, significantly reducing electricity consumption. The electrical heating is only activated when solar energy and waste heat are insufficient to meet the building’s needs. If a building is unoccupied, the entire system can be temporarily turned off.
- Four Seasons Resort Peninsula Papagayo, Costa Rica
USING AI TO CUT WASTEIn 2022, Four Seasons Resort Peninsula Papagayo, Costa Rica achieved a dramatic improvement in avoiding food waste by using advanced technology tools. Under the leadership of Executive Chef Emiliano Rabia, the team adopted artificial intelligence tools from Winnow to pinpoint and reduce key sources of waste. In the first six months of use, the tools reduced costs by USD 46,000, reduced food waste by 50% by value and resulted in over 13,000 kilograms (28,660 pounds) of organic waste being diverted from landfills.
- Four Seasons Astir Palace Hotel Athens
LOCAL FARMERS, LOCAL FLAVOURSGreek cuisine is known around the world for its use of fresh, flavourful produce and seafood, and Four Seasons Astir Palace Hotel Athens is dedicated to showcasing these distinctive flavours. The Hotel often features regional dishes using the finest local ingredients at its bars and restaurants. It also sources 60% of its fruit and vegetables and 85% of its fish locally. About 90% of the Hotel’s soft drinks, beer and water come from nearby producers, as do 100% of its eggs. Herbs used at Pelagos and Taverna 37 are harvested from its on-site garden. In addition to supporting local farmers and fish harvesters, the Hotel upholds high standards of responsible food production: its bars and restaurants use exclusively cage-free eggs and Rainforest Alliance–certified coffee.
- Four Seasons Resort Lanai
PRESERVING BIODIVERSITYTo maintain local plant health and the coral reef ecosystem, Four Seasons Resort Lanai aligned its practices with requirements for the Gold Certification for Organic Landscape Management from the Maui Nui Marine Resource Council and became the first resort to achieve this accreditation in 2022. The Resort’s 100% organic landscaping approach helps pollinator species thrive, and the Xerces Society for Invertebrate Conservation, a non-profit organization, has officially recognized the Resort’s grounds as a pollinator habitat. The presence of healthy and active pollinator populations strengthens surrounding plant populations and revitalizes populations of insect species that prey on conventional pests like ants and cockroaches, creating a more balanced and biodiverse ecosystem.
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Our CommitmentAt Four Seasons, we’ve always been guided by the Golden Rule – to treat others how we want to be treated. Showing our planet and the communities around us the same level of love and kindness is part of this commitment.
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PEOPLE (SOCIAL)Our aspiration is to build a better future for our people and the communities around us. From enabling our diverse teams to reach their full potential, to giving back with genuine heart – together we are focused on creating a positive and lasting impact.
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GOVERNANCEOur ESG programs are underpinned by a robust governance structure designed to ensure our program’s integration and alignment with the overall corporate strategy and operational needs.
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Reports and downloadsFour Seasons aims to provide a transparent and credible account of its ESG efforts and releases a report annually to share a more detailed look at its progress. Download the latest report to learn more.