Governance

Our Four Seasons for Good program is underpinned by a robust governance structure designed to ensure our program’s integration and alignment with overall corporate strategy and operational needs. The structure, summarized and visualized below, draws insight and engagement from many areas of the Company – harnessing the shared commitment of leaders and teams to the success of Four Seasons for Good.

  • ESG Committee of the Board of Directors

    Meets quarterly to provide oversight of our Four Seasons for Good program. Areas of focus include alignment with stakeholder expectations and regulatory requirements, and integration of environmental and social considerations into broader business planning.

  • The ESG Steering Committee

    Includes our CEO and members of our Executive Leadership Team. Meets quarterly to oversee Four Seasons for Good efforts and to ensure the program’s continued alignment with other corporate strategy and operational needs.

  • Corporate ESG Team

    Responsible for developing and ensuring the successful implementation of the Four Seasons for Good program, and supports assessing and managing risks and opportunities related to environmental and social impact.

  • ESG Working Groups

    Each of our two such groups is responsible for a core Four Seasons for Good strategy pillar: People and Planet. Each group includes leaders responsible for implementing programs across our global operations.

  • Property Four Seasons for Good Teams

    Lead the program at each Four Seasons property: implementing projects, tracking progress toward annual Four Seasons for Good goals, rallying colleagues and, where appropriate, engaging guests and residents around related initiatives.

Across all levels of the business, leaders collaborate and are actively committed to the success of our Four Seasons for Good program. Senior leaders establish Four Seasons for Good objectives annually; these goals are then translated into property-level goals and Key Performance Indicators. Progress against both the property-level and corporate-level goals is reviewed by Four Seasons leadership on a quarterly basis.

  • ETHICS, COMPLIANCE AND RISK MANAGEMENT

    Four Seasons is committed to conducting business in a manner that complies with applicable laws and is consistent with the highest ethical standards. We’re also committed to understanding the risks that may impact these standards and using all reasonable efforts to ensure that those who provide services to and for Four Seasons – including team members, contractors and agents – are aware of and share our commitment to an ethical culture.

Policies

The following policies, along with our Employee Code of Business Conduct and Ethics, establish our expectations that our employees, business partners and suppliers will adhere to the highest standards of conduct across our environmental and social efforts:

Environmental Policy
Our Environmental Policy governs environmental management across global operations.
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Human Rights Policy
Our Human Rights Policy formalizes our commitment to respect human rights in every market where we operate, comply with the laws and regulations of those countries and jurisdictions and implement best practices for managing human rights risks in our operations and our supply chain.
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Supplier Code of Conduct
Our Supplier Code of Conduct outlines Four Seasons expectations of all suppliers, including those related to human rights, environmental protection, animal welfare and other ESG factors.
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