People

OUR PEOPLE FOCUS AREAS

Creating life-changing opportunities

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Leading with genuine care means building an environment defined by compassion and understanding. We aim to foster teams where everyone has opportunities to grow and feels a sense of belonging. We also strive to develop empathetic leaders and a culture that supports extraordinary experiences for our team members, guests, residents and local communities. Our commitment to these principles has aways been deeply engrained in our culture, as a natural extension of the Golden Rule. 

Four Seasons offers a combination of learning opportunities, structured apprenticeship programs and leadership development initiatives to ensure Four Seasons is the best place to work and grow. These offerings are tailored to the diverse locations where we operate. These efforts support financial stability for individuals and economic development for communities. They also help to ensure that talented young people have ways to access opportunities in travel, tourism and hospitality.

 

Protecting and empowering our community

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At Four Seasons, genuine care extends beyond our hotels and resorts to the people, communities and business partners who help bring our brand to life. We are committed to promoting respect for human rights and supporting local artisans and small businesses whose talents enrich the guest experience and strengthen community prosperity.

Respecting human rights

We are committed to responsible workplace practices at every hotel, resort, residence and office we operate, and across our supply chain.

Respecting and protecting human rights – and actively avoiding potential complicity in human rights abuses – is fundamental to our approach. We condemn all forms of forced, bonded or compulsory labour, child exploitation and sexual exploitation. More information on our approach can be found in our latest Modern Slavery Statement.

Empowering artisans and small businesses

We operate in some of the world’s most vibrant cultural destinations and seek opportunities to support social enterprises, artisans, makers and small businesses through our sourcing decisions and guest experiences.

We collaborate with mission-driven enterprises whose products and services create positive social impact beyond the destinations where we operate. At every property, collaborations are shaped by the needs and priorities of local communities, as well as the unique cultures and traditions that define each destination. 

By supporting social enterprises, small businesses and local entrepreneurship, we help create economic opportunities, contribute to positive social impact and enrich the guest experience through authentic and meaningful connections.

GIVING BACK LOCALLY

Supporting our local communities through volunteering and philanthropy has been a priority since the Company's founding, reflecting our longstanding commitment to the Golden Rule.

 Striving for positive local impact

Every Four Seasons property is deeply connected to its local community through relationships with neighbours, team members, suppliers, and partners. Wherever we operate, we strive to build strong, mutually beneficial relationships by supporting local vendors, engaging local talent, learning from local knowledge and expertise, and creating opportunities for community members to participate in our activities.

Guided by the objectives and values of Four Seasons for Good, each property ensures its charitable and community initiatives deliver meaningful local impact while addressing the unique needs of the communities it serves.

Fighting cancer

Fighting cancer – by supporting cancer research and contributing to patient care and support services – is a central focus of Four Seasons for Good and a Company-wide commitment that has grown steadily over more than four decades.

Four Seasons’ commitment to fighting cancer began with our founder Isadore Sharp and his wife, Rosalie, who lost their son Christopher to cancer in 1978. Today, Four Seasons continues to honour Christopher Sharp’s legacy by supporting cancer research around the world, particularly through our Company’s commitment to the Terry Fox Foundation.

After being diagnosed with cancer at age 18, Terry Fox inspired Canadians with his 1980 Marathon of Hope. Isadore Sharp personally pledged to Terry’s cause and wrote to 999 other Canadian executives urging them to support cancer research. The first Terry Fox Run in 1981 was organized by Mr. Sharp and Four Seasons, and today there are thousands of annual Terry Fox Runs around the world, all volunteer-led and organized.

Since 1980, over USD 720 million has been raised for cancer research in Terry’s name.

Disaster Response

Four Seasons operates in diverse landscapes and climates around the world. When people and communities connected to us experience disasters, we’re committed to drawing on the strength of our regional and global networks to respond. Four Seasons properties have a proud record of responding quickly to extreme weather and other events – pitching in immediately with food and shelter where possible and finding ways to support affected communities as they recover.

Our Golden Rule Relief Fund provides direct financial aid to our team members affected by disasters. In addition to directing Company support to people affected by disasters, the Fund ensures that Four Seasons team members who want to help have a trusted and effective way to support their impacted colleagues. Many Four Seasons guests also generously choose to contribute when they learn that properties they have visited – where they have formed fond connections with team members and surrounding communities – have suffered a disaster.