Our work contributes to the following United Nations Sustainable Development Goals:
OUR PEOPLE FOCUS AREAS
Four Seasons is committed to advancing diversity and fostering a culture of inclusion and belonging worldwide.
Our DIB strategy includes five focus areas: education, listening and communication, systems and policies, brand and partnerships and measurement.
In addition to providing high-quality employment opportunities, Four Seasons offers a range of structured apprenticeship programs and unique educational offerings tailored to the diverse locations where we operate. These efforts support financial stability for individuals and economic development for communities. They also help to ensure that talented young people have ways to access opportunities in travel, tourism and hospitality.
We are committed to responsible workplace practices at every hotel, resort, residence and office we operate, and across our supply chain. Respecting and protecting human rights – and actively avoiding potential complicity in human rights abuses – is fundamental to our approach. We condemn all forms of forced, bonded or compulsory labour, child exploitation and sexual exploitation.
We encourage and support our teams in fulfilling commitments to unique causes with local relevance. To continue building our record of creating positive impact around the world in the most effective ways possible, today we are focused on establishing consistent processes and guidelines for our teams, providing them guidance and support as they contribute to meaningful local charities and not-for-profits, in alignment with our core ESG values.
These contributions relate to the long-standing philanthropic focus of Four Seasons in advancing cancer research and beyond.
Wherever we operate, we seek to build strong, mutually beneficial relationships with the people and communities around us – supporting local suppliers, engaging local talent, making the most of local knowledge and expertise, and creating plenty of opportunities for people nearby to participate in our activities for good.
Our ESG program in action
- Four Seasons Hotel New York Downtown
CELEBRATING BLACK-OWNED BUSINESSESThe Edit is a new pop-up at Four Seasons Hotel New York Downtown in the heart of Tribeca. This retail boutique aims to showcase top New York artists and designers while celebrating the city’s diverse identities. With new features scheduled to animate the space every few months, The Edit began with a celebration of Black-owned brands and designers, and its subsequent features have showcased women-led and LGBTQ+-owned designers.
- Four Seasons Resort Nevis
HELPING GIRLS DREAM BIGEach year, roughly two dozen girls ages 11 to 17 from St. Kitts and Nevis come together through Girls Illuminated for an empowering two-week program designed to help them build skills, form friendships, and develop and share their ambitions for the future. With a 30-year history in the small island nation, Four Seasons Resort Nevis is connected to many aspects of community life and is proud to continue supporting the success of Girls Illuminated through its long-standing partnership. In 2022, the Resort sponsored the participation of two of the 24 attendees, and hosted and funded the Girls Illuminated graduation ceremony. Girls Illuminated is one of three leadership programs that Four Seasons Resort Nevis supports in St. Kitts and Nevis.
- Four Seasons Resorts Maldives
INVESTING IN THE FUTURE OF MALDIVIAN HOSPITALITYThe Four Seasons Resorts Maldives Hospitality Apprenticeship program provides local Maldivian youth ages 17 to 20 with the skills and training to help them build a successful career in hospitality. With 750 graduates to date, the Government of Maldives–accredited program is the longest-running and most successful of its kind in the Indian Ocean region, addressing an important skills gap in this small island nation where limited hospitality training programs exist.
- Four Seasons Hotel Madrid
REACHING ACROSS BARRIERSFour Seasons Hotel Madrid works with three organizations to hire and retain local talent who face barriers to employment. Fundación Tomillo supports young people in vulnerable situations. In 2022, two students gained practical experience in the Hotel’s Engineering department after completing a five-week-long traineeship. The property also works with the National Association for Down Syndrome (NASD), which seeks employment opportunities for its stakeholders. Four Seasons Hotel Madrid has two valued team members who joined the Hotel through this program. Four Seasons Hotel Madrid hired four new team members through HOGAR SÍ, a non-profit organization committed to ending homelessness, in 2022 and facilitated fundraising and the donation of supplies to support the organization’s work.
- Four Seasons Hotel Singapore
30 YEARS OF SUPPORTThe Run For Hope has been organized by Four Seasons Hotel Singapore annually since 1993, making it the country’s single-most extensive run in aid of cancer research. In 2022, funds raised by Run For Hope participants reached a cumulative total of more than USD 1.8 million. All funds raised over the past three decades have been contributed to the National Cancer Centre Singapore (NCCS) Cancer Fund, which is known for its pioneering research and patient care initiatives. The NCCS is a public institution that’s part of the global effort to advance cancer treatment and care, including for the more than 12,000 people in Singapore who receive a cancer diagnosis each year.
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Our CommitmentAt Four Seasons, we’ve always been guided by the Golden Rule – to treat others how we want to be treated. Showing our planet and the communities around us the same level of love and kindness is part of this commitment.
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GOVERNANCEOur ESG programs are underpinned by a robust governance structure designed to ensure our program’s integration and alignment with the overall corporate strategy and operational needs.
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Reports and downloadsFour Seasons aims to provide a transparent and credible account of its ESG efforts and releases a report annually to share a more detailed look at its progress. Download the latest report to learn more.