We recognize that pets are like family members for many of our guests, so we're delighted to welcome dogs, cats and other domesticated animals to the Hotel provided they do not exceed the maximum weight of 60 pounds (27 kilograms).
Just as we provide amenities to make our human guests more comfortable, we love making pets feel at home at Four Seasons Hotel Austin. With advance notice, guests traveling with pets receive a variety of complimentary add-ons, from plush bedding and a Four Seasons bandana to food bowls filled with our house-made gourmet dog biscuits. Pets also have access to a special room service menu – though they might need some assistance dialing the phone.
To ensure a safe, comfortable stay for you and your pet, as well as fellow guests, we ask that the following guidelines be observed:
- Pets may not be left in guest rooms unattended and must be well trained as any disturbance to other guests may result in the pet being removed from the property. Petsitting can be arranged through the Concierge in advance by calling +1 (512) 685-8130.
- We regret that pets are not allowed in any indoor areas serving food or beverage, nor are they allowed in The Spa or Pool areas. This exclusion does not apply to guide dogs or on the TRIO patio – where cats and dogs have access to a pet-friendly menu prepared by our Chefs.
- All pets must be kept on a leash no longer than 6 feet (1.8 metres) unless they are within the guest room.
- Owners are responsible for all property damage and personal injury their pet may cause while in the Hotel.
Exploring Austin is more fun when you have a four-legged friend in tow. Be sure to check out our guide to "5 Dog-Friendly Spaces in Austin."
Further information about travelling with your dog and details of our full Pet Policy can be obtained from our Reservations Team at +1 (512) 478-4500.