Hours
- summer
- 9:00 am – 4:00 pm
- winter
- 8:00 am – 4:30 pm
- Venture Sports Store
- 8:00 am – 6:00 pm
Please Note
The Chalet will be closed from April to early June and Labor Day to November 13.
Chalet Concierge Highlights
FOUR SEASONS CHALET CONCIERGEOur team will transport your gear from the Hotel to The Chalet, where your items will be ready in your personal locker. After a day on the slopes, our team will be near Gondola One to help you get your gear back to The Chalet.
Contact us
VENTURE SPORTS STOREStop by the store to choose from our rental collection, featuring leading brands such as Rossignol, Kästle, Head, Völkl, Elan, Nordica and Blizzard. Guests can also choose from Colorado-crafted snowboards from Never Summer or from eight thoughtfully selected women’s-specific ski models, ensuring the perfect fit for guests of every skill level.
PRESELECTED RENTALSOpen June 4 – September 7 | The Chalet | 9:00 AM – 4:00 PM; Venture Sports | 8:00 AM – 6:00 PMThis summer, The Chalet at Four Seasons Resort and Residences Vail is your gateway to the mountains. Convenient bike rentals and easy access to hiking and biking trails make it the perfect starting point for alpine adventures
EXPERT TUNINGSkis and snowboards can be waxed and tuned daily by our award-winning team to match mountain conditions and your preferences.

More Amenities & Services
- REFUEL & RECHARGE
- Fuel up with our complimentary refreshments, breakfast bites and afternoon snacks at the Ski Lounge on the third floor of The Chalet. Stop by for breakfast from 8:00 am to 11:00 am and lunch from 11:00 am to 4:30 pm.
- Private Beginner Lessons
- Your equipment will be waiting for you on the Front Drive, and our Ski Shuttle will drop you off at Golden Peak. All lessons are booked through Vail Resorts.
- Intermediate & Advanced Private Lessons
- Please see a Four Seasons representative or call the Concierge from your guest room phone to direct you to the right location. Your equipment and instructor will be waiting for you at the location of your choosing. All lessons are booked through Vail Resorts.
- Group Lessons
- Your equipment will be waiting for you on the Front Drive, and our Ski Shuttle will drop you off at either Golden Peak or Lionshead accordingly. All lessons are booked through Vail Resorts.
- PRIVATE EVENTS
- Private events and bespoke experiences are available at The Chalet upon request. To inquire, please contact our sales team.
- Vacation Rental Access
- Guests of our luxury Vail vacation rentals enjoy exclusive, seamless access to The Chalet's ski valet services.
FAQ
Yes, we provide a seamless ski-in, ski-out experience through our dedicated slope-side facility, The Chalet. Instead of carrying equipment through town, guests enjoy a short walk or shuttle ride to the base of Gondola One, where our ski concierge team has your warmed boots and skis ready and waiting right at the edge of the mountain.
The Chalet is ideally situated in the heart of Vail Village at the base of Gondola One, providing immediate access to Vail Mountain’s primary lifts. If you or your family are attending ski school or utilizing the terrain near the other base villages at Golden Peak or Lionshead, our ski concierge team can easily arrange transportation, and equipment transfers to accommodate your starting point.
No, you can comfortably walk through town in your regular winter footwear. The Chalet features a heated locker room and comfortable lounge seating right at the base of the mountain. Simply arrive in your snow boots, and our ski concierge will have your pre-warmed ski boots ready for you to slip into right before you step onto the snow.
No. We know that carrying family ski gear can be the most challenging part of a winter vacation. From the moment you arrive at the Resort, our team will transport your equipment to The Chalet where our dedicated ski valets handle all the heavy lifting. Your family’s skis, poles, and snowboards will be staged directly on the snow near Gondola One each morning, so you and your children can simply click in and ski.
Your equipment stays right at the mountain. The Chalet provides secure, overnight ski and snowboard storage. At the end of your ski day, simply hand your gear to our valets. We will store your skis, dry your boots on our state-of-the-art boot warmers overnight, and have everything prepared for your next morning on the slopes.
The Chalet is located just a short walk or shuttle ride from Golden Peak which is the primary base area for Vail’s children’s ski school and beginner terrain. If you are taking a lesson out of Golden Peak or Lionshead, our concierge team can help coordinate the easiest morning routine so your family arrives at drop-off stress-free and ready to learn.

