Our Commitment

Our Commitment

Our Commitment

The Golden Rule – to treat others how we want to be treated – is our guiding principle. We live each day with deep empathy, and our commitment to the Golden Rule comes to life through how we treat our guests, residents, partners and each other. It also comes to life in Four Seasons for Good, through which we seek to preserve the beautiful places in which we operate, and to support the communities where we live and work in positive, enduring ways.
  • This image depicts Four Seasons founder, Isadore Sharpe, greeting staff at Four Seasons Resort Palm Beach, the home to many great ESG initiatives.

Our company was founded in 1960 by Isadore Sharp, a young Canadian architect who believed in only operating medium-sized hotels of exceptional quality with an objective to be the best.

As Isadore expanded the company into what soon became one of the world’s leading luxury hospitality brands, he never lost sight of his guiding principle of the Golden Rule – the simple idea that we should treat others the way we would want to be treated. Today, Isadore Sharp’s vision remains deeply embedded in our company’s culture and provides the foundation for our Four Seasons for Good program.

Isadore and his wife Rosalie are active philanthropists, having donated money, time and public support to both local and global causes for decades. At our managed properties and corporate offices, employees have demonstrated the Golden Rule through years of philanthropic and environmental partnerships benefitting their local communities.

As we advance Four Seasons for Good, we collaborate with many organizations, aiming to share best practices and drive positive change in areas like waste reduction and human rights. We aim to work with partners across our supply chain who share our priorities; we contribute to industry groups pursuing positive impact; and we support charities and non-profits making a positive impact for communities and ecosystems. We also recognize and respect the circumstances facing individual properties and remain focused on providing unparalleled service experiences.

Four Seasons is proud to join other leading global businesses in contributing to the UN Sustainable Development Goals (SDGs). The SDGs align with our interpretation of the meaning of “sustainable,” which is an approach to planning and development that attempts to balance environmental, social and economic needs and impacts of our society and Four Seasons. Our initial focus for our properties and operations is on six goals and 10 targets.

This is supported through a variety of initiatives, some of which are set out below: