Services & Amenities

On-Site Reservations Specialists

Expertly knowledgeable about all elements of a safari vacation, our dedicated reservations specialists are here to help you plan every step of your Serengeti adventure. From advising on the best international flight routes, to arranging exciting game drive excursions or ensuring tailored menus to suit dietary preferences, our specialists will help you make the perfect arrangements for an unforgettable stay. Meet our team of Serengeti experts below.

We can arrange virtually anything. +255 768 982 100 Email

Personalized Benefits

  • Specialist dedicated to you from your first contact until your arrival
  • One-on-one planning without an automated voice system
  • Expert planning with local resident who has first-hand knowledge of the property
  • Attention to special requests

Meet the Team

JUNE MWEU

RESERVATIONS MANAGER

“One of my favourite excursions is to the Ngorongoro Crater, which can be reached in a full-day game drive from the Lodge. The scenery en route is spectacular, not to mention the stunning game viewing once there. The following day, treat yourself to a slightly later start by joining our morning group yoga class or relaxing by the pool, before continuing your wildlife sightings on an afternoon game drive.”

MOHAMED AHMED ABDALLAH

ASSISTANT RESERVATIONS MANAGER

“My favourite accommodations are the five free-standing villas. While still able to benefit from all the amenities of the Lodge, these luxurious villas are completely secluded and offer spacious comfort for couples and families. Each villa has a dedicated butler, and all guests are able to enjoy a complimentary in-villa BBQ dinner and two spa treatments as part of their stay.”

IDRISA ALMASI

GROUPS GURU

“Whether cooling off with a swim in the pool, relaxing on a sun lounger or enjoying a leisurely lunch at Maji Bar and Terrace, you can enjoy close-up sightings of the animals and the endless Serengeti Plains beyond. Even by night, the wildlife visitors to the watering hole can still be viewed on TV, thanks to live-streaming of our infrared cameras.”

SOPHIA KIMARIO

RESERVATIONS AGENT

“Discover the breathtaking views of the wilderness from above on an early-morning Hot Air Balloon Safari. Soaring high or hovering close to the treetops, the flight allows you to see the incredible movements of the wildlife, while the warm, glowing colours of the rising sun creates a magical African sky.”

BRIGITTE KIMARO

RESERVATIONS AGENT

“My favourite lodge amenity is our Boma Grill restaurant. The live Maasai performance is special to witness and creates such a magical atmosphere in the intimate setting. You can also enjoy dinner around the traditional bonfire, with a chance to sample some of the best local ingredients in authentic Tanzanian and African dishes.”

ADELA JULIAN

RESERVATIONS AGENT

“After long journeys across the Serengeti Plains, relax with our signature Kifaa massage. This locally inspired treatment uses a heated ‘rungu’ stick – a smooth wooden baton used by Maasai warriors – to ease tension from the body and is complemented by the use of Tanzanian Baobab oil to leave you feeling completely refreshed.”

SABRINA GABRIEL

RESERVATIONS AGENT

“If you are a couple on honeymoon, or are simply looking for some quality time together, consider booking our Adventure and Rejuvenation package. You’ll view wildlife from our safari vehicle and hot air balloon, and also have three signature spa and wellness experiences to ensure time for relaxation during your stay.”

We can arrange virtually anything. +255 768 982 100 Email