We continue to implement our enhanced health and safety program, Lead With Care. Grounded in health care expertise, the program provides guests with added comfort and care as well as a worry-free travel experience.

All guests (age 2 and above) will be required to wear a mask or face covering when in public indoor spaces on property and when receiving service while in your guest room.

Whether as a departure requirement or simply for peace of mind, access to COVID-19 testing is available during your stay. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Front Desk.

General Health & Safety

Policy On Mask Or Face Coverings
Required For All Guests Age 2 And Above
Policy On Mask Or Face Coverings
Required For All Guests Age 2 And Above
Continue
Screening Procedure
Screening Questions
Screening Procedure
Screening Questions
Continue

Find Available Services

Open Dining Options
3
Jin Sha
Dining
Open
Lunch
Full Menu
Dinner
Full Menu
Take Away
Yes
WL Bistro
Dining
Open
Breakfast
Full Menu - With Buffet Option
Lunch
Full Menu
Dinner
Full Menu
Take Away
Yes
Lobby Lounge
Dining
Open
In Room Dining
In-Room Dining
In-Room Dining & Available At Your Door Service
Pool Facilities & Services
Open
Spa
Open - Treatments & Facilities suspended services: Med Spa
Salon
Open - By Appointment Only
Retail
Open
Fitness Centre
Open - All Facilities & Scheduled Classes
Activity-based Amenities (Cooking classes, Excursions etc.)
Full Programming
Gardens
Open
Kids
Open
Kids Club
Open
Teens Club
Open
Group Bookings
Available For Group Bookings
Policy On Mask Or Face Coverings
Required For All Guests Age 2 And Above Must Be Worn When In Indoor And Outdoor Public Spaces And When Present For In-Room Services
Regulated Maximum Gathering Size
300
Meeting & Event Set-Ups
Physically Distanced Managed Flow

General Hotel

Housekeeping
Standard - Twice Daily
Airport Transportation
Available
Local Shuttle / Car Service
Available
Parking
Self Parking Only
Private Retreats
Open
Please contact the property directly for full details 86 (571) 8829-8888

You Might Also Like

Lead with Care, Global Health & Safety Program

Details

Explore Hangzhou at West Lake

Details

Featured Offers

Details

Discover Dining Options

Details

You Might Also Like