Our Hotel is now open and welcoming guests, and we have launched an enhanced global health and safety program, Lead With Care. Upon arrival, there may be COVID-19 symptom screening for guests and patrons entering the property. Employees will be wearing masks and all guests (age 10 and above) will be required to wear a mask or face covering when in public indoor spaces and when receiving in-room service. Masks are strongly recommended for children age 2-9 years old. In some jurisdictions, additional or more stringent regulations on mask usage are mandated and must therefore apply. In accordance with local health authorities, some restaurant and facility services and hours may also be modified. Please ensure that you are up to date on the latest government regulations when travelling. Book online now or call the Hotel directly for assistance.
Whether as a departure requirement or simply for peace of mind, on-property and off-site COVID-19 testing are available during your stay. The on-property testing is provided by ZheJiang Dian Medical Laboratories and off-site testing is provided by ZheJiang Hospital. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Front Desk.
Property Status
Open
- Private Retreats
- Open Access Type: Freestanding With Private Entrance
- Housekeeping
- Standard - Twice Daily
- Airport Transportation
- Available
- Local Shuttle / Car Service
- Available
- Parking
- Self Parking Only
Open Dining Options: 3
JIN SHA
- Open
- Lunch
- Full Menu
- Dinner
- Full Menu
LOBBY LOUNGE
- Open
WL BISTRO
- Open
- Breakfast
- Full Menu - With Buffet Option
- Lunch
- Full Menu
- Dinner
- Full Menu
In-Room Dining
- In-Room Dining & Available At Your Door Service
- Pool Facilities & Services
- Open With Revised Operations Anticipated Reopening June 01, 2020
- Spa
- Open - Treatments & Facilities
- Salon
- Open - By Appointment Only
- Retail
- Open
- Fitness Centre
- Open - All Facilities & Scheduled Classes
- Gardens
- Open
- Kids Club
- Open
- Group Bookings
- Available For Group Bookings Accepting Group Reservations From June 10, 2020
- Regulated Maximum Gathering Size
- 300
- Anticipated Date Of Regulated Gathering Size Increasing
- November 20, 2020
- Meeting & Event Set-Ups
- Physically Distanced Managed Flow
The information displayed on this page reflects the current situation at last update and continues to evolve. Some of our services and facilities may be modified due to social distancing guidelines and health and safety procedures. For the latest property information and anticipated facility availability during future stays, please contact the hotel or resort directly. Although this new Four Seasons experience might look different, we will continue to deliver the same intuitive and personalized service for which we are known.