An Intimate village on a legendary lake

As the ancient saying goes, “In the universe, there is heaven; on earth, there is Hangzhou.” Set along the banks of the fabled West Lake, our hotel is a tranquil enclave woven with ponds, courtyards surrounding picturesque Chinese gardens, willow trees and mist-covered lagoons. Wake to views of mountain peaks, ancient temples rising from the greenery or the very waters that have enchanted poets, explorers and emperors for centuries. Start with a cup of Longjing tea in our Lobby Lounge before picking up your bicycles and heading out to explore the city, then come back for a soothing treatment in our chinoiserie-filled Spa, followed by dinner in one of Jin Sha’s private-dining rooms.


  • Garden Terrace Room

    Step onto your conservatory for a breath of fresh air, followed by a moonlit walk around your private garden or pond before heading back inside for a quiet evening and a peaceful night’s sleep.
  • Panorama Garden-View Room

    Take a break from a busy work schedule on your room’s large, open-air terrace that looks onto our idyllic Hotel gardens, while you’re armed with a fresh cup of coffee in the morning and a celebratory cocktail at night.
  • Lagoon Villa

    This family-friendly villa offers a little extra privacy thanks to a separate king bedroom, a living room and a dining area, as well as plenty of opportunities to marvel at our serene garden and pond from your terrace or beautifully landscaped patio.
  • West Lake Villa

    Gaze onto your private pond from the living room or from your outside terrace, while inside, you’ll find traditional architectural elements blended with a modern aesthetic.
  • Three-Bedroom Presidential Villa

    A private main entrance leads you into this palatial, three-storey, Jiang Nan-style residence, whose three bedrooms, private pool, exercise room, entertainment areas and multiple manicured gardens will make large groups and families feel right at home.
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Featured Offers

Mindfulness Retreat

Reconnect, restore and reset with spa, a traditional tea ceremony, a blessing and much more.

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Eco Tour Family Getaway

Spend quality time together with a family package that includes a birdwatching boat tour, daily breakfast, and much more.

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Bed and Breakfast

Start each day with a signature Four Seasons breakfast.

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Romantic Getaway

Your romantic getaway includes daily breakfast, a Chef’s Table dinner, a cocktail tasting, your choice of a boat tour or a massage, and much more.

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Featured Offers

Hangzhou by Four Seasons

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Imperial splendour

Tend to body and soul with rituals inspired by 18th-century Emperor Qianlong and his fondness for West Lake at our tranquil SPA, where illuminated floating walkways, intricately carved details and circular doorways will make you feel as though you’ve stepped into a futuristic Chinese palace.
Woman wearing white towel sits on edge of dark spa tub by wall with pink lights

There are few places in the world as unique and picturesque as West Lake, where guests can take private breakfasts on the water in a sleek, wooden boat.

Navy Zhu Assistant Front Office Manager


Visit @fshangzhou and #fshangzhou to discover unforgettable guest experiences at Four Seasons Hotel Hangzhou at West Lake