Winter Warmer Package
Warm up your winter with a family getaway that includes daily breakfast, kids' activities and special experiences, weekend afternoon tea, and much more.
- offer valid for: Jan 24 2020 – Mar 15 2020
- Reservation must be made at least 2 days in advance
included
- Daily breakfast for two adults and one child under six years old
- Weekday dumpling-making class at Jinsha (for a maximum of two families per class; advance booking is required)
- Weekend afternoon tea for two adults and one child under six years old
- Valrhona hot chocolate in the Lobby Lounge for up to three guests
- In-room movie selection with complimentary popcorn
- Two-hour complimentary babysitting service
- Always complimentary: Special craft activities in the lobby on weekends and public holidays; a family photo; frame a leaf from the Hotel garden experience; games room for teenagers; kids' gift upon check-in; kids' welcome amenities; in-room tent set-up for children
Private Retreats Weekly Stay
Enjoy an exclusive weekly rate on your home away from home when you stay seven or more nights in a villa within the Private Retreats collection.
- offer valid for: Jan 24 2020 – Dec 31 2020
Included with Stays in a Three-Bedroom Villa
- Scenic West Lake boat tour with breakfast for up to eight guests (once during your stay)
- Free-flow refrigerated private bar in your villa (private bar will be refilled daily during daytime service)
- 24-hour private butler service during your stay
- 75-minute recommended couple's massage in the Spa (once for one couple during your stay)
- Traditional Chinese tea ceremony experience in Hu Yin Tea House for up to eight guests (once during your stay)
- For three-bedroom villas: Personalized in-villa lunch or dinner from our private chef for up to eight guests (once during your stay)
- One-hour personal training session in your villa's fitness centre and/or swimming pool (once during your stay)
- Eight-hour use of the Hotel's luxury limousine for up to six guests (once during your stay)
- Use of the Hotel's KTV private room throughout your stay (subject to availability)
Bed and Breakfast
Start each day with a signature Four Seasons breakfast.
- offer valid for: Jan 24 2020 – Dec 31 2020
included
- Daily American breakfast for two at WLB restaurant
Advance Purchase
Enjoy 15% off our Room Rate when you book your stay in advance.
- offer valid for: Jan 24 2020 – Dec 31 2020
- Reservation must be made at least 7 days in advance
included
- 15% off our Room Rate
Stay Longer – Third Night Free
Receive a complimentary third night.
- offer valid for: Jan 24 2020 – Dec 31 2020
- minimum stay: 3 nights
included
- Complimentary third night with every two consecutive paid nights
Culturally Curious
Immerse yourself in local culture with a boat tour, a limousine tour, a tea ceremony and more.
- offer valid for: Jan 24 2020 – Dec 31 2020
- minimum stay: 2 nights
- Reservation must be made at least 3 days in advance
included
- One-way limousine transportation between the Hotel and the train station or Hangzhou Xiaoshan Airport
- 45-minute boat tour experience on arrival or departure from the Hotel
- Traditional Chinese tea ceremony experience in Hu Yin Tea House for up to two guests once per stay
- Two hours' use of a limousine for a city tour or a visit to Longjing Tea Village, He Fang Street or Lingyin Temple