Our Resort is open and welcoming guests, and we have implemented an enhanced health and safety program, Lead With Care. As we continue to respond to the COVID-19 pandemic, Four Seasons remains focused on protecting the health and wellbeing of employees, guests, patrons and residents.

All Four Seasons employees will be masked indoors, and we encourage travellers to connect with our Hotel team to receive the latest information on local mask usage policies as well as other government regulations before travelling, as these local requirements continue to evolve.

Whether as a departure requirement or simply for peace of mind, access to COVID-19 testing is available during your stay. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Concierge Desk.

General Health & Safety

Policy On Mask Or Face Coverings
Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old
Policy On Mask Or Face Coverings
Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old
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Screening Procedure
Temperature Check And Screening Questions Every 24 Hours
Screening Procedure
Temperature Check And Screening Questions Every 24 Hours
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Testing Availability

Upon departure, the Resort offers on-site COVID-19 testing and certification, which may be required for guests traveling outside of Mexico. For guests returning to the U.S., please click here for further details.

Testing Availability

Upon departure, the Resort offers on-site COVID-19 testing and certification, which may be required for guests traveling outside of Mexico. For guests returning to the U.S., please click here for further details.

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Find Available Services

Open Dining Options
8
El Puesto
Dining
Open
Lunch
Full Menu
Take Away
Yes
In-Room Dining
Yes
Ginger's
Dining
Open
Breakfast
Light Menu
Take Away
Yes
Estiatorio Milos
Dining
Open
Breakfast
Full Menu - No Buffet
Dinner
Full Menu
Take Away
Yes
In-Room Dining
Yes
CASA DE BRASA
Dining
Open
Lunch
Full Menu
Dinner
Full Menu
Take Away
Yes
In-Room Dining
Yes
LIMÓN
Dining
Open
Dinner
Full Menu
Take Away
Yes
In-Room Dining
Yes
LIMÓN Bar
Dining
Open
Milos Bar
Dining
Open
In Room Dining
In-Room Dining
In-Room Dining & Available At Your Door Service
Pool Facilities & Services
Open
Beach Facilities & Services
Open
Spa
Open - Treatments & Facilities
Salon
Open - reopening June 26, 2020
Retail
Open
Fitness Centre
Open - All Facilities & Scheduled Classes
Golf
Open With Revised Operations - reopening October 02, 2021
Tennis
Open
Water Sports
Open
Activity-based Amenities (Cooking classes, Excursions etc.)
Full Programming
Horseback Riding
Full Programming
Kids
Open
Kids Club
Open With Revised Programming / Hours
Teens Club
Open
Babysitting Services
Available
Group Bookings
Available For Group Bookings Accepting Group Reservations From July 01, 2020
Policy On Mask Or Face Coverings
Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old Must Be Worn When In Public Indoor Spaces And When Present For In-Room Services
Regulated Maximum Gathering Size
300
Meeting & Event Set-Ups
Physically Distanced Managed Flow

General Hotel

Housekeeping
Standard - Twice Daily
Airport Transportation
Available
Local Shuttle / Car Service
Available
Parking
Self Parking & Valet

The information displayed on this page reflects the current situation at last update and continues to evolve. Some of our services and facilities may be modified due to social distancing guidelines and health and safety procedures. For the latest property information and anticipated facility availability during future stays, please contact the hotel or resort directly. Although this new Four Seasons experience might look different, we will continue to deliver the same intuitive and personalized service for which we are known.

Please contact the property directly for full details +52 (62) 4689-0292

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