Our Resort is now open and welcoming guests, and we have launched an enhanced global health and safety program, Lead With Care. Upon arrival, there will be a screening procedure that may include temperature checking and questions regarding health and recent travel. Employees will be wearing masks and all guests (age 10 and above) will be required to wear a mask or face covering when in public indoor spaces and when receiving in-room service. Masks are strongly recommended for children age 2-9 years old. In some jurisdictions, additional or more stringent regulations on mask usage are mandated and must therefore apply. In accordance with local health authorities, some restaurant and facility services and hours may also be modified. Please ensure that you are up to date on the latest government regulations when travelling.
Whether as a departure requirement or simply for peace of mind, access to on-property COVID-19 testing is available during your stay. Testing is provided by a third party clinic. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Front Desk.
All Lead With Care preventative measures, including Four Seasons Global Guest Mask Policy, remain in place without exception even if a guest can show proof of a recent negative test or complete vaccination.
Property Status
Open
Reservations
Accepting Reservations From August 01, 2020
- Private Retreats
- Open Access Type: Mixed Offering - Some Freestanding/Some Integrated
- Housekeeping
- Standard - Twice Daily
- Airport Transportation
- Available
- Local Shuttle / Car Service
- Available
- Parking
- Self Parking & Valet
- Screening Procedure
- Temperature Check And Screening Questions Every 24 Hours
- Policy On Mask Or Face Coverings
- Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old Must Be Worn When In Public Indoor Spaces And When Present For In-Room Services
Open Dining Options: 1
- Regulated Maximum Party Size
- 75
SUNDARA
- Open
- Lunch
- Light Menu
- Dinner
- Full Menu - No Buffet
ALU
- Temporarily Closed
- Anticipated Reopening December 20, 2020
JALA
- Temporarily Closed
- Anticipated Reopening January 15, 2021
TAMAN WANTILAN
- Temporarily Closed
- Anticipated Reopening July 01, 2021
In-Room Dining
- In-Room Dining & Available At Your Door Service
- Pool Facilities & Services
- Open
- Beach Facilities & Services
- Temporarily Closed Anticipated Reopening June 30, 2020
- Spa
- Open - Treatments & Facilities Suspended Services: Facials
- Salon
- Open - By Appointment Only Anticipated Reopening August 01, 2020
- Retail
- Open
- Fitness Centre
- Open - All Facilities & Scheduled Classes
- Tennis
- Open
- Water Sports
- Open
- Activity-based Amenities (Cooking classes, Excursions etc.)
- Select Programming Anticipated Reopening August 01, 2020
- Gardens
- Open
- Cultural Centre
- Open With Revised Programming / Hours Anticipated Reopening August 01, 2020
- Kids Club
- Open
- Babysitting Services
- Available
- Group Bookings
- Available For Group Bookings
- Regulated Maximum Gathering Size
- 75
- Anticipated Date Of Regulated Gathering Size Increasing
- January 01, 2021
- Screening Procedure
- Temperature Check And Screening Questions Every 24 Hours
- Policy On Mask Or Face Coverings
- Required For All Guests Age 10 And Above, Strongly Recommended For Children Age 2-9 Years Old Must Be Worn When In Public Indoor Spaces And When Present For In-Room Services
- Suspended Activities & Services
- Dancing Self Service Buffet
- Meeting & Event Set-Ups
- Physically Distanced Managed Flow Virtual Meeting Capabilities
The information displayed on this page reflects the current situation at last update and continues to evolve. Some of our services and facilities may be modified due to social distancing guidelines and health and safety procedures. For the latest property information and anticipated facility availability during future stays, please contact the hotel or resort directly. Although this new Four Seasons experience might look different, we will continue to deliver the same intuitive and personalized service for which we are known.