We continue to implement our enhanced health and safety program, Lead With Care. Grounded in health care expertise, the program provides guests with added comfort and care as well as a worry-free travel experience.

 All guests at our hotels and resorts (age 6 and above) will be required to wear a mask or face covering when in public indoor spaces on property and when receiving service while in your guest room. Masks are strongly recommended for children aged 2-5 years old.

Whether as a departure requirement or simply for peace of mind, access to COVID-19 testing is available during your stay. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Front Desk.

General Health & Safety

Policy On Mask Or Face Coverings
Required For All Guests Age 6 And Above, Strongly Recommended For Children Age 2-5 Years Old
Policy On Mask Or Face Coverings
Required For All Guests Age 6 And Above, Strongly Recommended For Children Age 2-5 Years Old
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Find Available Services

Open Dining Options
4
Il Becco Restaurant
Dining
Open
Lunch
Full Menu
Dinner
Full Menu
ZANAYA Restaurant
Dining
Open
Breakfast
Full Menu
Lunch
Full Menu
Dinner
Full Menu
In-Room Dining
Yes
Pan Dulce
Dining
Open
Breakfast
Light Menu
Lunch
Light Menu
Take Away
Yes
Fifty Mils
Dining
Open
In Room Dining
In-Room Dining
In-Room Dining & Available At Your Door Service
Pool Facilities & Services
Open
Spa
Open - Treatments & Facilities
Retail
Open
Fitness Centre
Open
Activity-based Amenities (Cooking classes, Excursions etc.)
Full Programming
Babysitting Services
Available
Group Bookings
Available For Group Bookings
Policy On Mask Or Face Coverings
Required For All Guests Age 6 And Above, Strongly Recommended For Children Age 2-5 Years Old Must Be Worn When In Public Indoor Spaces And When Present For In-Room Services
Regulated Maximum Gathering Size
200
Suspended Activities & Services
Dancing Bar Services Self Service Buffet Cocktail Reception Off-site Catering
Meeting & Event Set-Ups
Physically Distanced Managed Flow Virtual Meeting Capabilities

General Hotel

Housekeeping
Standard - Twice Daily
Executive Club
Open
Airport Transportation
Available
Local Shuttle / Car Service
Available
Parking
Valet Only
Please contact the property directly for full details +52 (55) 5230-1818

Travel Advisories

Learn more about travel advisories, entry requirements, quarantine measures and health and safety policies using the interactive tool below. This tool can also be used to search for destinations that are open for travel based on your departure city.

IMPORTANT Powered by Smartvel

The information published or made available above is intended to help our guests and prospective guests in preparation for upcoming trips and is provided for information purposes only. By using this information, you acknowledge and agree to these terms and disclaimers.

The information set forth above and contained within this page is provided by Smartvel, a company that gathers and provides travel restriction information by compiling public and private sources. You may not store, review or record this information without the express consent of Smartvel and such information may not be copied, republished, or used for any purpose other than individual travel planning. Likewise, “Timatic®” owned by IATA is one of the sources of this information, and Smartvel has the rights to use this information for this website (all rights reserved and subject to its terms and conditions available at http://www.timaticweb2.com/userterms). Given the changing nature of this information and government restrictions, no guarantee or assurance is provided that this information is accurate or up-to-date at all times.

None of Four Seasons Hotels Limited, Smartvel or their respective affiliates, directors, officers, employees or agents makes any representations or warranties of whatever nature in respect of this information nor accepts any responsibility or liability for any use of, and/or reliance on, this information, including but not limited to with respect to the accuracy or completeness of any information, facts and/or opinions contained therein, any errors or omissions in the information, accuracy of translations, outdated or incorrect information, or any changes to information that occurs any time prior to your travel or departure. We advise you (our guests) to inquire directly with the corresponding national immigration and customs and border control authorities regarding the regulations applicable to your particular circumstances. You are (and each guest is) responsible for verification of the information provided and ensuring that it complies with the requirements of the intended destination. Please also refer to Smartvel's general conditions at https://www.smartvel.com/terms-and-conditions/.

 

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