Our concierge team at Four Seasons Hotel Mexico City is among the most experienced in the city, with decades of combined expertise and six members holding the prestigious Les Clefs d’Or distinction. With deep knowledge of Mexico City’s cultural and culinary landscape, our Concierges curate highly personalized experiences, including private access to hidden venues and introductions to local tastemakers.
Our Team
Chef Concierge
Agnes IgnacioWith nearly three decades at Four Seasons Hotel Mexico City, Agnes Ignacio leads our concierge team with deep expertise and a strong commitment to personalized service. Known for her calm precision and intuitive understanding of guest needs, she oversees the curation of seamless, highly considered experiences that reflect the cultural richness of Mexico City.
“Luxury is the emotion a place awakens in you, and my role is to help guests experience the true spirit of Mexico City.”
Assistant Chef Concierge
Mario TorreblancaWith a background spanning luxury hospitality and leadership positions within the Mexican Concierge Association, Mario Torreblanca plays a key role in shaping tailored guest experiences at Four Seasons Hotel Mexico City. Mario, a recipient of Les Clefs d’Or, uses an approach that combines cultural insight with a refined attention to detail.
“As a Concierge, my role is to help guests connect with the culture and rhythm of the city through carefully curated, meaningful experiences.”
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