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Check-in time and policies

Check-in time

3:00 pm

Check-out time

12:00 noon

Early arrivals and late departures

If your arrival is early in the day and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access until you leave the Lodge. If you choose not to reserve, we will be glad to store your bags and make our fitness facilities available for you to freshen up.

Guaranteed reservations and deposits

At Four Seasons Resort Lana'i, The Lodge at Koele, a guaranteed reservation assures you of a room even if you check in late (after 6:00 pm). If a room is not available, we will arrange your accommodation in another hotel at our expense, and provide transportation to and from the Resort as reasonable. A two-night deposit is required for all bookings. All reservations made through the web site must be guaranteed to a major credit card.

Cancellation policy

Cancellations for a room reservation must be received 21 days (30 days for suites) prior to the expected day of arrival. Policies may differ by arrival date and room type. Fee applies if cancellation of a guaranteed reservation is not received by the required date. For details of cancellation policies and deposit requirements, please check at time of booking.

Credit cards

The following cards are accepted at the Resort:

• American Express
• Diners Club
• JCB
• MasterCard
• Visa

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