Call The Spa to book +1 (612) 895-5700
- APPOINTMENTS & RESERVATIONS
- We invite you to schedule spa appointments using our online booking system. Reservations are subject to availability and must be guaranteed with a credit card.
- ARRIVAL
- You’re welcome to arrive 15–30 minutes prior to your appointment. An early arrival will allow ample time to sign in, complete your health guide, enjoy our heat experience area and change in our well-appointed locker rooms.
- SPA RESERVATIONS & CANCELLATIONS
- For maximum convenience and flexibility, we recommend scheduling your spa sessions before your visit. Treatment times are reserved especially for you. We kindly request that all cancellations or changes to appointments be made at least 24 hours in advance. If not, a 50% charge will be applied to your credit card. For groups of five or more, cancellations must be made at least five days in advance of your appointment. No show appointments will be charged in full.
- PERSONAL COMFORT
- We will provide you with a locker where you may store your clothes. Each locker has a digital keypad, allowing you to select your personalized code. A robe, slippers and locker will be provided for you upon arrival. Disrobe to the level of your comfort. Undergarments are not necessary, but you may wear them during your treatment if you prefer. Our licensed therapists are trained to drape a sheet or towel over your body in a discrete manner, assuring your privacy. We have gender-separate wet areas and clothing is optional. If modest, please bring a swimsuit.
- VALUABLES
- Any items brought with you may be kept in a locker during your treatment. The Spa is not responsible for any items that may be lost during your time with us. Please do not bring or leave valuables in the facility or lockers. We are not responsible for any theft or loss of personal property, including jewelry or other personal items.
- SPA AMENITIES
- Our locker rooms include eucalyptus steam rooms, whirlpools, saunas, a relaxation lounge and an indoor pool. Our showers are fully stocked with shampoo, conditioner and body wash to open your senses during a shower. Grooming areas are fully stocked with amenities such as disposable razors, Q-tips, makeup remover and body lotion. Additional amenities are available upon request.
- PRIVACY AND QUIET
- Our Spa is a place of relaxation and peace. To maintain that atmosphere, we require mobile phones and electronic devices be turned to silent mode and be used discreetly. To respect the privacy of others, no photographs, videos or other social media recordings are allowed inside Spa facilities.
- SPA ETIQUETTE
- We strive to provide a healing and rejuvenating experience for all guests. Offensive language, loud tones and inappropriate behavior are not tolerated. Violation of this policy will result in removal from the Spa and no refunds for services.
- MEDICAL NEEDS
- Kindly inform us of any special or medical needs that require additional attention. If you are pregnant or have specific medical conditions, some treatments are not recommended. All pregnant women must be past their first trimester to receive any Spa service.
- PARKING
- Valet parking is available at the front drive of the hotel for USD 15 with validation. Please bring your ticket to The Spa for a validation stamp.
- Age
- All spa guests must be ages 16 or over to schedule a spa service, enjoy the heat experience, use the Fitness Center and access the locker room. If guests are under age 16, a signed parental consent form must be completed in advance of their visit, and the guest must be accompanied by a guardian ages 18 or over while they are on the wellness floor. Additionally, guests ages 13–15 may only experience facials with a signed parental consent form and the accompaniment of a guardian ages 18 or over.
- Pricing
- Our prices adjust based on demand, time of day and booking trends, providing guests with flexible options for their Spa experience.