To ensure your time with us is as pleasurable and as seamless as possible, we ask you to arrive at Four Seasons Spa Cairo at The First Residence a minimum of 30 minutes ahead of your scheduled time. If you wish to take advantage of our beautiful facilities we invite and welcome you to arrive one to two hours prior.
If you arrive late for an appointment, you will receive the best treatment possible within the remaining appointment time, however this may be necessary to decrease with respect of the next appointment; full treatment costs apply.
If you must reschedule or cancel your spa appointment, please notify the spa at least 4 hours in advance to avoid being charged for the service. Cancellation of a package, group booking or ritual requires 12 hours notice.
Advance bookings are always recommended to guarantee your preferred treatment and time. We cannot secure any spa treatments without a credit card details or cash deposit.
Please notify spa reservation before booking any treatment if you have any physical ailments, allergies or disabilities, or are taking any medication, as this may affect your choice of treatment.
Your modesty will be respected at all times. Disposable underwear is available if desired. Loose clothing is provided for Thai massages, as are robes and slippers for your comfort. Please bring with you your own bathing suit and gym clothing if you wish to use the swimming pool or gymnasium.
Four Seasons Hotel Cairo at The First Residence and Four Seasons Spa Cairo at The First Residence cannot accept responsibility for any lost or stolen items.
All spa guests must be 16 years of age and above.
Four Seasons Spa Cairo at The First Residence is a tranquil environment for everyone to enjoy, as a courtesy to our other guests, please switch off your mobile phone or place it in silent mode at all times while within the Spa.
Prices and treatments are subject to change without notice. All prices are subject to 12% service charge and all applicable taxes.