OUR PEOPLE FOCUS AREAS

Fostering our culture and community

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Leading with genuine care means building an environment defined by compassion and understanding. We aim to foster teams where everyone has opportunities to grow, where leaders are empathetic, and where the culture we create together supports extraordinary experiences for our team members, guests, residents, and our local communities. Our commitment to these principles has aways been deeply engrained in our culture, as a natural extension of the Golden Rule.

CREATING LIFE-CHANGING OPPORTUNITIES

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In addition to providing high-quality employment opportunities, Four Seasons offers a combination of learning opportunities, structured apprenticeship programs and leadership development initiatives to ensure Four Seasons is the best place to work and grow. These offerings are  tailored to the diverse locations where we operate. These efforts support financial stability for individuals and economic development for communities. They also help to ensure that talented young people have ways to access opportunities in travel, tourism and hospitality. 

We are committed to responsible workplace practices at every hotel, resort, residence and office we operate, and across our supply chain. Respecting and protecting human rights – and actively avoiding potential complicity in human rights abuses – is fundamental to our approach. We condemn all forms of forced, bonded or compulsory labour, child exploitation and sexual exploitation. More information on our approach can be found in our latest Modern Slavery Statement.

GIVING BACK LOCALLY

Supporting our local community through volunteering and philanthropy has been a priority since the Company’s founding, as a natural expression of our commitment to the Golden Rule. Four Seasons encourages and supports our properties and individual team members in advancing causes with local relevance. We also work collectively in support of initiatives that are priorities to the Company, including our commitments to fighting cancer and supporting those in need.

 

Community Engagement

Wherever we operate, we seek to build strong, mutually beneficial relationships with the people and communities around us – supporting local suppliers, engaging local talent, learning from local knowledge and expertise, and creating plenty of opportunities for people nearby to participate in our activities for good.

 

Fighting Cancer

Fighting cancer – by supporting cancer research and contributing to patient care and support services – is a central focus of Four Seasons for Good and a Company-wide commitment that has grown steadily over more than four decades.

Four Seasons’ commitment to fighting cancer began with our founder Isadore Sharp and his wife, Rosalie, who lost their son Christopher to cancer in 1978. Today, Four Seasons continues to honour Christopher Sharp’s legacy by supporting cancer research around the world, particularly through our Company’s commitment to the Terry Fox Foundation.

After being diagnosed with cancer at age 18, Terry Fox inspired Canadians with his 1980 Marathon of Hope. Isadore Sharp personally pledged to Terry’s cause and wrote to 999 other Canadian executives urging them to support cancer research. The first Terry Fox Run in 1981 was organized by Mr. Sharp and Four Seasons, and today there are thousands of annual Terry Fox Runs around the world, all volunteer-led and organized.

Since 1980, over USD 950 million has been raised for cancer research in Terry’s name, and in 2024, Four Seasons Corporate and team members around the world contributed over USD 2 million in donations to various organizations focused on fighting cancer.

 

 

 

Disaster Response

Four Seasons operates in diverse landscapes and climates around the world. When people and communities connected to us experience disasters, we’re committed to drawing on the strength of our regional and global networks to respond. Four Seasons properties have a proud record of responding quickly to extreme weather and other events – pitching in immediately with food and shelter where possible and finding ways to support affected communities as they recover.

Our Golden Rule Relief Fund provides direct financial aid to our team members affected by disasters. In addition to directing Company support to people affected by disasters, the Fund ensures that Four Seasons team members who want to help have a trusted and effective way to support their impacted colleagues. Many Four Seasons guests also generously choose to contribute when they learn that properties they have visited – where they have formed fond connections with team members and surrounding communities – have suffered a disaster.