Hotel Overview

  • People gathered under gazebo by West Lake at sunset, boat on water

    Watch incredible sunsets over picturesque West Lake.

  • Our secluded Hotel resembles a lakeside village.

  • Dark wood details and abstract art welcome you to our lobby.

  • Side view of Lake Suite villa with sweeping roof, garden over water at night

    An open-air terrace looks onto the water from our West Lake Suite.

  • Deluxe Room hotel bed with dark brown, wood decor, traditional Chinese art

    Traditional Chinese elements can be found throughout our Deluxe Rooms.

  • Presidential Villa with two orange velvet sofas, chairs around modern wood table

    Our Jiang Nan-style Ambassador Villa offers plenty of space to entertain in the large living room.

  • Large round, black, shiny dining table under lantern chandelier at Jin Sha

    Choose from 11, stand-alone, private-dining rooms surrounding a garden lagoon for an intimate dining experience.

  • Woman in red silk robe sits on bench as Tranquil Spa staff pours oil on foot

    Treat yourself to a day at out tranquil Spa to feel completely at ease.

  • Indoor swimming pool under black brick beams, walls, Chinese art

    Enjoy a peaceful swim in our indoor pool.

  • Our favourite way to explore West Lake is aboard a boat.

  • Sunset reflected on West Lake, two cement pagoda structures in water

    The numerous temples, pagodas, gardens and historic structures within the lake are endlessly inspiring.

Accommodations

  • Grand Premier Room patio garden, large round black wicker chair, open villa door
    Garden Terrace Room

    Step onto your conservatory for a breath of fresh air, followed by a moonlit walk around your private garden or pond before heading back inside for a quiet evening and a peaceful night’s sleep.

  • Executive Grand Premier room bed by open corner windows with sheer white curtains
    Panorama Garden-View Room

    Take a break from a busy work schedule on your room’s large, open-air terrace that looks onto our idyllic Hotel gardens, while you’re armed with a fresh cup of coffee in the morning and a celebratory cocktail at night.

  • Lagoon Suite living room with modern sofas, chairs, table, art, by sunny dining room
    Lagoon Suite

    This family-friendly suite offers a little extra privacy thanks to a separate king bedroom, a living room and a dining area, as well as plenty of opportunities to marvel at our serene garden and pond from your terrace or beautifully landscaped patio.

  • Side view of Lake Suite villa with sweeping roof, garden over water at night
    West Lake Suite

    Gaze onto your private pond from the living room or from your outside terrace, while inside, you’ll find traditional architectural elements blended with a modern aesthetic.

Dining

  • Jin Sha dining room with dark red-and-black decor
    Jin Sha
  • Woman and man drink tea near tray of sweets at table under shade of patio umbrella
    WL Bistro

Spa

  • Dark floating walkway down dramatic spa hall past wall with red lights, circular doorways

    Floating walkways take you from room to room

  • Woman in red silk robe sits on bench with small teacup in dark spa

    A warm cup of tea can help quiet your mind between treatments

  • Hands rub woman's bare shoulders during Fusion Massage in spa

    Hot stones help reduce tension during our Fusion Massage

  • Woman rests head on crossed arms on table in dark red-and-black spa

    A soothing bath ritual can help put you at ease and leave you smelling divine

  • Close-up of manicure, hands resting on pillow as nails painted

    Tend to all your finishing touches with our Essentials Collection for hands and feet