Services & Amenities

Hotel Amenities

  • Illuminated indoor-outdoor swimming pool surrounded by trees with lights at night
    Indoor/Outdoor Pool

    Go for a swim indoors or out, no matter the season, in our Hotel’s heated pool, the only one like it in Vancouver.

  • Looking through doors at spa bed in Red Cedar Boutique Massage Suite
    RedCedar Boutique Massage Suite

    Tend to tired muscles after a trek up Grouse Mountain or a bike ride around Stanley Park with a massage in our private treatment room.

  • Woman closes eye and leans back against sink as hands massage shampoo into her scalp
    Blo Blow Dry Bar

    Have somewhere special to be? Stop by Blo, located just off the lobby, for a quick wash and blowout, then walk out the door looking flawless.

  • Man with beard wearing casual sweatshirt and sweatpants stands looks in gym mirror, lifts large hand weights
    Club Four

    Jump on the treadmill, hit the weights, or meet with one of our fitness professionals from 11 Training to help you dig deep and elevate your workout regime, even when you’re on the road.

  • Four gold-and-diamond rings with thick bands on white background
    Stittgen Fine Jewelry

    You don’t have to go far to find the perfect gift. The custom, handcrafted designs by award-winning goldsmiths at Stittgen Fine Jewelry – found right in our lobby – would make for an incredible souvenir of your time spent in Vancouver. It never hurts to look.

More amenities

  • Restaurant and Bar
  • Pet-Friendly
  • Whirlpool
  • Dry-Heat Sauna
  • 24-Hour Business Centre
  • Fitness Training

Need a crocodile at your event, a pizza delivered to your remote yacht, gloves for your family’s day on the mountain? Let me see what I can do.

Bertine Hage Chief Concierge

Our Services

  • Multilingual Concierge
  • Valet Parking
  • 24-Hour In-Room Dining
  • Airport Transfers

Vancouver for Families

Family Day Out

From exploring the historic St Roch ship at the Maritime Museum to touching a tornado at Science World, our Concierge can customize an exciting Vancouver itinerary that everyone can enjoy – or, arrange for a babysitter when you need a little bit of time to yourself.

More for kids

  • Babysitting
  • Welcome Program
  • Games and Puzzles
  • Cribs, high chairs, strollers and playpens
We can arrange virtually anything. +1 (604) 689-9333 Contact

Complimentary services

  • Standard Wi-Fi
  • Umbrellas
  • Newspapers
  • Twice-daily Housekeeping
  • Morning Coffee and Tea in Lobby
  • Shoeshine