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Booking Policy

  • Any reservation changes or cancellations with less than a 24-hour notice will be fully charged.
  • A discretionary service charge of 10% will be added to your bill.
  • For non-resident guests, payment will be taken upon arrival at the Spa.
  • For non-resident guest bookings, complimentary access to our spa facilities is offered to guests who book a 90-minute (or over) treatment. For 60-minute treatments, a chargeable spa facilities pass is required; please contact our spa reception team to book your spa facilities pass.