We continue to implement our enhanced health and safety program, Lead With Care. Grounded in health care expertise, the program provides guests with added comfort and care as well as a worry-free travel experience.

All guests at our hotels and resorts (age 9 and above) will be required to wear a mask or face covering when in public indoor spaces on property and when receiving service while in your guest room. Masks are strongly recommended for children aged 2-8 years old.

Whether as a departure requirement or simply for peace of mind, access to COVID-19 testing is available during your stay. For further testing details, pricing information or to arrange your COVID-19 test, please contact the Front Desk.

General Health & Safety

Policy On Mask Or Face Coverings
Required For All Guests Age 9 And Above, Strongly Recommended For Children Age 2-8 Years Old
Policy On Mask Or Face Coverings
Required For All Guests Age 9 And Above, Strongly Recommended For Children Age 2-8 Years Old
Continue
Screening Procedure
Temperature Check And Screening Questions Every 24 Hours
Screening Procedure
Temperature Check And Screening Questions Every 24 Hours
Continue

Find Available Services

Open Dining Options
3
Sintoho
Dining
Open
Dinner
Full Menu
Take Away
Yes
In-Room Dining
Yes
Percorso
Dining
Open
Dinner
Full Menu
Take Away
Yes
In-Room Dining
Yes
The Tea Lounge
Dining
Open
Breakfast
Full Menu - With Buffet Option
Lunch
Full Menu
Take Away
Yes
Xander Bar
Dining
Open
In Room Dining
In-Room Dining
In-Room Dining & Available At Your Door Service
Pool Facilities & Services
Open
Spa
Open - Treatments & Facilities
Salon
Open - By Appointment Only - reopening July 01, 2020
Retail
Open
Fitness Centre
Open - All Facilities & Scheduled Classes
Private Fitness Suite
Available By Appointment
Activity-based Amenities (Cooking classes, Excursions etc.)
Select Programming
Kids
Open
Babysitting Services
Available
Group Bookings
Available For Group Bookings Accepting Group Reservations From June 10, 2020
Policy On Mask Or Face Coverings
Required For All Guests Age 9 And Above, Strongly Recommended For Children Age 2-8 Years Old Must Be Worn When In Public Indoor Spaces And When Present For In-Room Services
Regulated Maximum Gathering Size
100
Anticipated Date Of Regulated Gathering Size Increasing
February 28, 2021
Suspended Activities & Services
Self Service Buffet
Meeting & Event Set-Ups
Physically Distanced Managed Flow Virtual Meeting Capabilities

General Hotel

Housekeeping
Standard - Twice Daily
Airport Transportation
Available
Local Shuttle / Car Service
Available
Please contact the property directly for full details +7 (812) 339 8000

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