Does the Hotel offer wheelchair-accessible rooms?

Yes, certain Deluxe Rooms have wide, wheelchair-accessible doors, lowered peepholes, lowered light switches, grab bars for the bathtub and toilet, and roll-in showers. Please contact the Hotel directly to make special accommodations.

What are the parking options at the Hotel?

The Hotel has a parking area for guests with an hourly rate of RMB 30 for in and out use. When you have events in the Hotel or eat in certain Hotel restaurants, we may be able to offer complimentary parking. Please consult with the Event Manager or staff for details.

How can I plan a special event?

Business meetings are made memorable by Four Seasons staff, all eager to fulfill your every need. Banquet and conference facilities at Four Seasons Hotel Shanghai offer over 17,404 square feet or 1,610 square meters of meeting space in seven function rooms, each with natural daylight and individual foyers for coffee breaks and cocktails. On site is a column-free Ballroom that accommodates up to 700 people, ideal for wedding receptions or large-scale corporate engagements. Outdoor catering services with menus prepared by Four Seasons Shanghai's foremost chefs are available for home and office parties. Please contact our wedding and conference managers who will be happy to assist you with all your event planning needs.

What teen- and kid-friendly activities does the Hotel offer?

All guests under 12 years of age are welcomed with in-room amenities such as cookies and toys. Child-sized slippers and bathrobes are available. Bathroom amenities including a toothbrush, toothpaste and shower gel are available upon request. We offer Kids' Corner every weekend at Café Studio restaurant during lunch time. Books, a playground and play station are available, and kids' cooking classes take place from 1:00 to 2:00 pm.

Four Seasons Hotel Shanghai

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What are my travel options from the airport to the property?

From the airport, we can arrange a limousine to transport you directly to the Hotel, which is about 25 minutes from Hongqiao Airport and 40 minutes from Pudong International Airport. Taxi service is also available. You may also take metro Line 2 from either of the two airports. The stop at West Nanjing Road station is just a few minutes away from the Hotel by foot. Please contact us so that we may assist you in confirming rates or providing directions.

What activities or experiences do you offer for couples?

Couples are sure to enjoy tailored spa treatments in our couples' suite. Different dining options can be made to exceed your expectations. The Concierge would also happy to arrange romantic day trips to the city.

Do you have a pool(s) at the Hotel?

We have a 20-metre (65-foot) indoor pool located on the fourth floor with floor-to-ceiling windows to enjoy natural lighting. We also have a whirlpool located within the pool area.

What attractions are nearby? What is the best way to get there from the Hotel?

Four Seasons Hotel Shanghai is located in the heart and traditional cultural core of Shanghai and is the only hotel adjacent to heritage area Shi Ku Men. It is a short distance from the most prestigious attractions: shopping, business and entertainment areas of Nanjing and Huaihai Roads. Easy access to local attractions around the Hotel such as the People's Square, Shanghai Museum, Jingan Temple, The Bund, Yu Garden and Xintiandi – all a short taxi or subway ride away. Contact the Concierge for a full list of attractions and suggestions. 

Do you have a fitness centre? If so, what kind of equipment does it have? What are the hours?

Yes, our Fitness Centre features cardio and weight-training equipment with spinning and exercise rooms. Private yoga classes and personal training sessions are also available. Our Fitness Centre operates 24 hours a day, with fitness attendants on hand from 7:00 am to 10:00 pm.

Does the Hotel provide special rates, packages, promotions or offers?

Yes, we offer promotions year-round, and they can be located on our Offers page. Group planners may interested in our special event promotions. We also provide various wedding packages for weddings held at the Hotel. We also offer many food and beverage promotions and spa promotions.


Four Seasons Hotel Shanghai

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