The Spa is designed to provide a peaceful and harmonious setting. To ensure a relaxing environment for all our guests, we kindly request that you speak in a quiet voice and that you switch off your mobile phone and other devices.
- RESERVATIONS
- To ensure your preferred time and service is available, we recommend booking in advance. We encourage you to arrive at least 20 minutes in advance of your treatment, giving you time to change, complete the wellness form and relax in our beautiful facilities. Please be advised that late arrival may result in a reduction of treatment time.
- CANCELLATION POLICY & PAYMENT
- Should you wish to cancel or reschedule your appointment, please advise us at least 4 hours prior to your start time, in order to avoid a cancellation fee of 100%. For guests not staying at Four Seasons, a 100% payment on your credit card is required at the time of booking.
- VALUABLES
- Please remove any jewellery and other valuables prior to your visit.
- AGE RESTRICTIONS
- Children ages 12 to 16 years may enjoy certain spa treatments and must be accompanied by a parent during the treatment.
- HEALTH INFORMATION
- Kindly inform us of any special or medical need that requires additional attention. If you are pregnant or have specific medical conditions, some treatments are not recommended. If you are unsure, please inquire at spa reception.