Quai des Bergues 33 +41 (22) 908 70 00
- Spa Reservations
- To ensure your preferred time and treatment, we recommend booking in advance. Reservations can be made by phone at +41 (0) 22 908 7700, by email at spa.gen@fourseasons.com, through our website and on the Mobile App through Four Seasons Chat.
- Arrival at Spa
- We kindly request that you arrive at least 30 minutes before your treatment. This allows time to enjoy five to 15 minutes in the heat experience, helping relax your muscles and prepare your body. Please note that late arrivals will shorten the treatment, as the scheduled end time remains unchanged.
- Health Information
- Please inform us of any special health concerns by completing the questionnaire upon arrival. Alternatively, you may complete it online in advance via the link provided in your wellness experience confirmation email.
- Cancellation Policy
- For any change or cancellation of your appointment, please notify us at least 24 hours before the scheduled time to avoid any cancellation fees (100%).
- Swimming Pool and Fitness Centre
- Access is reserved for registered hotel guests and Club des Bergues members.
- Age Policy
- Treatments are for guest ages 12 and over. A parental waiver is required for guests ages 12 to 17. A parent must be present for guests ages 12 to 15. Our Fitness Centre, Pool, Vitality Pool, Hammam and Steam Room are for guests ages 17 and over.