What teen- and kid-friendly activities does the Resort offer?
All guests under 18 years of age are welcomed with an age appropriate in-room amenity. The Hideout offers video games, board games, foosball, pinball and more. Our complimentary kids' club offers daily group activities such as arts and crafts, swim time and movie time. Kids For All Seasons also hosts dive-in movies at the family pool every Thursday and Saturday throughout the year. Teens and children alike will enjoy specially tailored spa treatments, such as the Forever Young facial or the Magical Moments princess and prince makeovers.
Do you have a pool(s) at your resort?
Yes, we have a 5-acre waterpark that consists of a winding lazy river, two water slides, the Splash Zone with choreographed interactive fountains, a family pool as well as an adult-only pool. Our family and adult pools also offer cabanas, available to rent for all-day use and luxurious Jacuzzis.
What attractions are nearby? What is the best way to get there from the Resort?
Being located in Central Florida, there are countless options for active enjoyment within easy reach of your guest room or suite. We are located just minutes away from the Disney parks and provide a complimentary luxury motor coach to and from the four main parks.
Some other nearby attractions include:
- Universal Studios Florida
- Universal's Islands of Adventure Theme Park
- The Wizarding World of Harry Potter
- Discovery Cove
- Wet'n Wild
- Orlando Magic
- Dr. Phillips Center for the Performing Arts
For further ideas or details, our Concierge is always pleased to advise and assist you. Or, visit our Destination page.
How can I plan a special event?
Our resort offers a collection of versatile settings for both social and professional celebrations. Our Grand Ballroom can accommodate a sit-down dinner for up to 895 guests, while our more intimate function rooms are ideal for meetings of up to 20 guests. For more information on our event venues, please visit our Meetings & Events page. Please contact the Sales team to get in touch with one of our Wedding Specialists or Conference Services Managers, who will be happy to assist you with all your pre-event planning needs.
Do you allow pets?
Dogs and cats under 20 pounds are welcome at the Resort. There is a maximum of one pet per room. Pets receive a bed, water bowl and food bowl.
What activities or experiences do you offer for couples?
Couples can relax at The Oasis, our exclusive adult-only pool. The Spa offers couples treatments where couples can be pampered together and then relax in our co-ed Tranquility Lounge and Solarium. For ultimate privacy and relaxation, couples can also receive treatments in our spa bungalows. After being pampered by our staff, retreat back to luxurious accommodations to refresh for dinner. Couples can end the day by dining al fresco on the 17th-floor terrace of Capa, our rooftop steakhouse, while overlooking romantic views of fireworks of Magic Kingdom® Park.
Does the Resort offer wheelchair-accessible rooms?
Yes, our accessible rooms feature wide, wheelchair-accessible doors, lowered peepholes, roll-in showers, grab bars for the bathtub and toilet, as well as raised toilets.
What are my travel options from the airport to the property?
From the airport, we can arrange a private transfer directly to the Resort, which is about 30 minutes away. Limousine and taxi services are also available. Please call the Concierge to assist you in reserving and confirming rates.
Do you have a fitness centre? If so, what kind of equipment does it have? What are the hours?
Yes, our Fitness Centre is a state-of-the-art cardiovascular and weight-training facility. Adjacent men's and ladies' (separate) locker rooms are appointed with restrooms, lockers, steam rooms, showers and full vanities. An array of complimentary dynamic fitness classes are available daily. We are also pleased to offer certified trainers on request. Our Fitness Centre operates 24 hours a day, with fitness attendants on hand from 8:00 am to 9:00 pm.
Does your resort provide special rates, packages, promotions or offers?
Yes, we offer various promotions throughout the year based on availability. Please check our Offers page for the most current promotions.