Does your resort offer wheelchair-accessible rooms?
Yes. Certain Deluxe Rooms on the ground floor have wide, wheelchair-accessible doors, lowered peepholes, lowered light switches, grab bars for the bathtub and toilet and roll-in showers. Please contact the Resort directly to make special arrangements.
Do you allow pets?
Unfortunately, we are unable to accommodate pets at the Resort.
What teen- and kid-friendly activities does the Resort offer?
Family-friendly services include:
- Tennis Courts – two tennis courts, designated kids' time, personal tennis coaching and a full tennis shop on site
- Water Sports – both motorized and non-motorized sports
- Kids For All Seasons Activity Centre – around-the-clock care and fun activities both within the Centre and around the Resort
- The Pearl Spa – a beautiful indoor pool, perfect for families who want to escape the sun and mini treatments for children so adults and kids can both enjoy an indulgent session of pampering in the spa and Ever En Vogue Salon.
What activities or experiences do you offer for couples?
For couples, we have exclusive villas by the beach and poolside which are perfect for a private romantic dinner. For a one-of-a-kind, sky-high dining experiencing with unparalleled views over the Burj Khalifa and Burj Al Arab, couples can enjoy a dinner in Mercury Rooftop Lounge. At the Pearl Spa, couples can rediscover the meaning of togetherness with a luxurious therapy, complemented by uniquely paired experiences and retreats.
What are my travel options from the airport to the Resort?
From the airport, we can arrange a private transfer directly to the Resort, which is about 25 minutes away. Limousine and taxi services are also available. Please call the Concierge to assist you in confirming rates.
How can I plan a special event?
Our resort is a dream destination for social and professional celebrations, whether it's a private business dinner or a grand wedding. Our main ballroom can accommodate a sit-down dinner for up to 360 guests for weddings, while our intimate meeting rooms are the ideal spaces for conferences for 12 guests. A customized menu can also be created at one of our on-site restaurants. Please contact the Concierge to get in touch with one of our Wedding Specialists or Conference Service Managers, who will be happy to assist you with all your event-planning needs.
Do you have a pool(s) at the Resort?
Yes, the Resort has three main pool areas. The Quiet Pool boasts a whirlpool and luxurious daybeds. The Active Pool is separated by gardens from the adult pool. The Indoor Lap Pool is a section for relaxing after a workout or spa treatment. Outdoor poolside services are available from 10:00 am to 6:00 pm.
What attractions are nearby? What is the best way to get there from the Resort?
Do you have a fitness centre? If so, what kind of equipment does it have? What are the hours?
Yes, our Fitness Centre consists of comprehensive and state-of-the-art features including free weights, weight training and cardio training machines. Private spinning and personal training sessions are also available. Our fitness centre operates 24 hours a day, with fitness attendants available from 7:00 am until 10:00 pm.