Four Seasons Private Jet Experience

Four Seasons now welcomes UnionPay credit cards for reservations and payment.
Close

Guest Services

  • None

    Julie Jung has joined our team as the Global Guest Services Manager for the Around the World by Private Jet trips. In her new role, Julie works closely with guests to personalize their experience. She is the go-to girl for all requests and inquiries. Julie helps with everything from dinner reservations to exceptional travel recommendations. Here's a description of Julie's new role in her own words.

PLEASE TELL US A BIT ABOUT YOUR NEW POSITION AS GLOBAL GUEST SERVICES MANAGER, FOUR SEASONS PRIVATE JET PROGRAMS

Following the success of the 2012 debut Around the World trips, Four Seasons and TCS expanded upon their partnership. As part of the expansion, a full-time Four Seasons position was created to ensure a seamless travel experience throughout the entire trip. I was fortunate enough to be chosen for the position.

WHAT DOES YOUR ROLE ENTAIL?

My new role consists of two main functions: ensuring all aspects of the program meet the Four Seasons standards and customizing each guest’s experience. I am involved with each trip from conception to completion and travel with guests to fulfill requests along the way.

HOW DOES YOUR ROLE WORK WITH GUESTS PLANNING THEIR FOUR SEASONS ESCAPES?

I am available from the moment the guest books the trip until well after they return home. I reach out to guests around six months prior to departure to begin planning their itinerary. I encourage guests to take the time to contact me over the phone in order to personalize their travel experience. I also accompany the guests during travel; with wireless internet and an onboard concierge office, I can accommodate requests en route.

WHAT ARE SOME KEY ACTIVITIES AND SPECIAL REQUESTS YOU CAN HELP GUESTS COORDINATE?

I am here to accommodate all requests, from booking tee times and spa appointments, to sending postcards and picking out the perfect gift.

DO YOU HAVE ANY INSIDER TIPS OR THINGS YOU FEEL GUESTS SHOULD KNOW ABOUT DESTINATIONS ON THESE UPCOMING TRIPS?

I have been working closely with the concierge team in each destination in order to get the inside scoop on the best products and must-see sites. Whether you’re looking for high-end designer stores in Tokyo for products exclusive to Japan or the best Tango class in Buenos Aires, I have insider tips from first-rate concierge teams around the world.

ANYTHING ELSE WE SHOULD KNOW ABOUT YOUR NEW ROLE AND HOW IT WORKS ON FOUR SEASONS TRAVEL?

The advantage of being on-call for guests and accompanying them during travel is unsurpassed. I am available 24/7 leading up to, during, and after travel to accommodate any needs. Four Seasons has a standard of excellence that now goes beyond the hotel experience thanks to the TCS partnership. Our guests will be privy to the best recommendations and around-the-clock, individualized service.

We noticed a problem with the reservation details

No location is currently selected. Please change the location and click "FIND ROOMS" to try again.

We noticed a problem with the reservation details

Reservation request cannot be processed. Please correct expected room occupancy information to specify at least one adult

We noticed a problem with the reservation details

Reservation request cannot be processed. Please correct expected room occupancy information to specify at least one adult for the room #

We noticed a problem with the reservation details

The number of nights is less than the minimum allowed for property or rate plan you have selected.

We noticed a problem with the reservation details

The number of nights exceeds the maximum allowed for property or rate plan you have selected.

We noticed a problem with the reservation details

Please enter a check-in date.

We noticed a problem with the reservation details

Please enter a check-out date.

We noticed a problem with the reservation details

The check in date you have selected is in the past. Please change your dates and try again.

We noticed a problem with the reservation details

We apologize. We are unable to book reservations more than 12 months from the current date.

We noticed a problem with the reservation details

Check-out date is before check-in date.

We noticed a problem with the reservation details

We apologize but the can only accept reservations starting . Please correct your check in date and try again

We noticed a problem with the reservation details

This offer must be reserved days in advance of your arrival. Please change your dates and try again.

Your Booking session is over.

Your Booking session is over, please start a new Booking flow or go to My Reservations page.

Cancel reservation

Reservation cannot be canceled online after the cancellation deadline has passed. Please contact us for further information.

Cancel reservation

Reservation cannot be canceled online within 48 hours of check-in date. Please call 1 (800) 819-5053 for assistance.

Change Dates

Reservation dates cannot be modified online after the cancellation deadline has passed. Please contact us for further information.

Change Dates

Reservation dates cannot be modified online within 48 hours of check-in date. Please call 1 (800) 819-5053 for assistance.

Modify reservation

We are unable to modify this reservation.

Note About Your Profile Data

Thank you for signing in to the new fourseasons.com and welcome to the new site. The profile data you have previously provided requires a few small updates.

Note: Profile updates will be required prior to making a reservation.