What kind of jet do we travel on?
Our journeys are on a first-class dedicated, private Boeing 757 customized with only 52 seats, allowing more space to relax and enjoy your flight.
How is seating arranged on the jet?
Seating is configured in a special 2x2 configuration. If traveling with a partner or as a couple, you will be seated next to each other.
Who will I be traveling with?
Our adventurous and curious travelers come from across the globe. Our programs appeal to people who are seeking unique travel experiences which will broaden their knowledge of the world and give them lasting and rewarding memories. Please note, all activities and tours are conducted in English.
Are single travelers welcome on the trip?
Yes, we welcome single travelers and provide equal accommodation for both single travelers and couples. If you would like to request a roommate, we will do our best to assist in matching you with a fellow traveler.
Are children allowed?
It’s important to note that our journeys are designed with adults in mind, including the itineraries, menus and alcohol service. If you would like to travel with children, we recommend that you consider only well-traveled, older (12+) children. Please feel free to discuss specific recommendations with one of our Guest Service Managers.
What staff accompanies me on the journey?
A Journey Manager, an Assistant Journey Manager, a Four Seasons Concierge and a Four Seasons Chef will be with you throughout your journey. In addition, a full airline crew who serve exclusively private jet travel will ensure a safe and enjoyable trip.
How do you look after my safety?
Your personal safety is of the utmost importance. Traveling by private jet allows us control over the safety and security issues we would not otherwise have. If it becomes necessary, we can change destinations or routings, even while we are en route. Access to the jet is controlled and every piece of luggage placed onboard is screened and remains under the watchful eye of our staff. Where necessary, we have additional security to accompany us on excursions as an extra precaution.
What kind of activities can I expect?
We offer a range of planned excursions in each destination so that your experience can be customized to you. From heli-flightseeing over the volcanoes in Kona, to learning how to plant rice in Chiang Mai, there are many opportunities to personalize your trip of a lifetime. Your Four Seasons Global Guest Services Manager is available from the day you book to begin choosing your options.
What category room will I be staying in?
We book the highest category of non-suite rooms for the group. Suite upgrades will be available upon request on a first-come first-served basis.
Is food included in the cost of the trip?
Yes, all meals are included in the price of the trip, beginning with the dinner at the start at the trip, through breakfast on the final day of the trip. Many meals are à la carte, but you can expect at least one event meal per destination that involves an exciting cultural event or local entertainment. In-flight menus are developed by your onboard Four Seasons Executive chef using only the freshest ingredients.
What if I have special dietary restrictions?
Once you book your trip, we will be asking you for information about yourself including any special dietary requirements. Our Executive Chef will oversee all meal preparation for onboard meals and meals served in the hotels. Your dietary requirements will be forwarded to all restaurants where you will dine. Every effort will be taken to meet your special dietary needs.
What beverages are included?
All beverages, including alcohol, are included while onboard our private jet. While we are on the ground, lunch and dinner will include beer, soft drinks, and selected wine and liquors. Bottled water is available at no extra charge at all times while touring and in our hotels.
Does the trip include any insurance coverage?
All private jet guests automatically receive emergency medical assistance, including coverage for up to $100,000 in medical evacuation and coverage for up to $50,000 in medical expenses for covered reasons.
What is not included in the trip cost?
The program does not include: airfare from your home city to the first departure city on the itinerary or from the final destination city on the itinerary to your home city; passport and visa fees; optional accident, baggage and trip cancellation insurance; personal expenses while traveling, such as laundry, taxis, telephone and fax charges; optional additional activities, such as golf fees, spa services, private car and driver; and liquor consumed outside of the private jet and our hosted cocktail receptions.
Can you help with my commercial airline reservations?
Yes, our air department is available to assist you with booking your commercial air from your home city to the starting point of the trip, and back. Please note that due to increased airline restrictions, we are unable to book award reservations using air miles or mileage upgrades.
Do I need Visas for the trip?
Each itinerary has different Visa requirements. When you book your trip, we will outline requirements and help facilitate the procurement of your visa. Please note that every traveler will need a passport that is valid for at least six months beyond the travel dates.
How much luggage am I allowed to bring?
You are allowed to bring three suitcases, however, we strongly recommend you try to pack in two.
Can I bring golf clubs?
Yes, but they will count as one of your suitcases.
How is the luggage handled on the trip? Do I need to carry my bags?
We have a dedicated luggage handler, who will manage checking your luggage throughout the journey as well as the delivery of your bags to your hotel in each destination.
What can I bring onboard the aircraft?
For carry-on luggage, we recommend one small bag for items like books, games, iPads, etc. along with other small personal items such as purses and/or camera bags. For your convenience, you can leave personal items on the aircraft that you plan to only use while on the jet. Your bags must fit in the overhead compartment or under the seat in front of you.
What should I pack?
Clothing varies by destination and activity, so we will provide you with a detailed packing list prior to departure. Laundry services are available at all of our hotels and we recommend you leave extra space in your suitcase for shopping.
Our Guest Services Department is happy to answer your questions. Please call (888) 215-2728 (North America) or +1 (206) 753-0048, Monday through Friday from 8 a.m. to 5 p.m. Pacific Time or email FourSeasonsJet@tcsworldtravel.com.